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Date: Jun 4, 2026
IN, Bangalore, Office (SSC), India, APAC
In this role, you will be responsible for handling online booking tool queries, service issues, and general customer support queries. This includes providing resolutions towards the customer within agreed service levels, investigating and determining root causes, and developing improvement opportunities. You will ensure timely turnaround of all customer service correspondence. Experience in Customer Service, good written communication skills in English. Knowledge of the Energy, Resource and Marine (ERM) segment in business travel is a plus.
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work\-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000\+ dedicated team members service clients in 170\+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22\.9 billion in sales. For more information, visit www.bcdtravel.com.
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