Customer Support Specialist- UK Telecom Process

• *Greetings from Excellis IT Pvt. Ltd. !!!!!!!!!**

• *We are hiring for Customer Support Specialist for UK Telecom process (International Voice process )**

• *Experience\- 1\-5 years**

• *NOTE: Candidate must have experience in UK Telecom Inbound process**

• *Eligibility Criteria:**

• *Query Resolution:** Address incoming calls, chats, or emails regarding billing, account details, and plan changes.

• *Sales \& Up\-selling:** Identify customer needs to cross\-sell or upsell telecom products like premium internet, cable plans, or bundled services.

Excellent customer handling Resolving issues \& end to end support through calls.

Must have knowledge in VOIP