Cyber Operate-Digital Identity - Active Directory - Senior Consultant

• *Senior Consultant**

As an experienced Senior Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need\-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.

• *Work you'll do**

As a Senior Consultant on the Cyber Operate team, you will be responsible for supporting the stability, security, and efficiency of identity and access management operations for technical and business stakeholders.

• Architect, design, implement, and support directory services solutions across Active Directory, Entra ID, LDAP, and hybrid directory environments.
• Provide Level 3 support for IAM and directory platforms, including incident resolution, root cause analysis, troubleshooting, and change management.
• Lead day\-to\-day operational activities across directory services, including platform maintenance, upgrades, patching, compliance support, and ServiceNow incident and change coordination.
• Develop and maintain PowerShell\-based automation, repeatable reports, operational documentation, runbooks, and technical standards to improve support delivery.
• Collaborate with clients and cross\-functional teams on operational reviews, platform enhancements, migration activities, certificate management support, and continuous improvement initiatives.

• *The team**

Deloitte's Cyber Operate teams manage clients' critical cyber assets either as a fully managed service or in partnership with clients. They deliver skilled talent, cutting\-edge technologies, and robust processes to operate client cyber capabilities. This includes:

• Managing Identity Lifecycle
• Security Operations
• Threat Intelligence
• Application Security
• Business Transformation
• Continuous Compliance.

Cyber Operate team focuses on efficiently running operations by enabling automation, reducing manual effort and adhering to Service Level Agreements (SLAs) based on the standards set by clients.

• *Location: Bengaluru / Hyderabad / Pune / Chennai**

• *Shift Timings: 24\*7 rotational shifts; night, weekend, and holiday coverage required; on\-call support based on project assignments**

• *Qualifications**

Required

• 5\-10 years of experience, including 5\+ years supporting Active Directory and Entra ID in an operational or managed services environment
• Experience providing Level 3 support for Active Directory and identity and access management infrastructure
• Experience with incident management, problem management, change management, and root cause analysis
• Experience troubleshooting authentication, authorization, Domain Name System (DNS), replication, Group Policy Objects (GPOs), service accounts, and Active Directory object configurations
• Experience with PowerShell scripting, automation, reporting, and operational documentation
• Experience using Information Technology Service Management (ITSM) processes and ServiceNow for incidents, service requests, problems, and changes
• Bachelor of Engineering, Bachelor of Technology, Master of Computer Applications, Master of Science in Computer Science, or equivalent degree

Preferred

• Experience with Microsoft Identity Manager, Radiant Logic, Semperis, ManageEngine, Quest, or similar identity and access management tools
• Experience supporting hybrid Active Directory and cloud directory environments
• Experience with Public Key Infrastructure operations and certificate lifecycle management
• Experience leading support teams, mentoring junior practitioners, or coordinating service delivery activities
• Information Technology Infrastructure Library or identity and access management certifications

\#Cyber\_Cyber Operate

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Requisition code: 352187