Data Analyst II

• *API \& Integration Development**

• Design, develop, and maintain **RESTful and SOAP\-based web services.**
• Ensure secure and scalable API integrations across enterprise systems.
• Implement API versioning, error handling, and performance optimization.

• *Database Development \& Management**

• Develop and maintain database components using **Oracle Database and Microsoft SQL Server**.
• Write optimized SQL queries, stored procedures, and database scripts.
• Support database performance tuning, debugging, and data validation.

• *DevOps, CI/CD \& Code Management**

• Manage source code repositories using **GitHub**.
• Build and maintain **CI/CD** pipelines using **Jenkins** for automated builds, testing, and deployments.
• Support **DevOps** practices, including automated build processes, **release management**, and environment configuration.
• Manage code promotions across environments (**Dev, QA, UAT, Production**) ensuring **deployment** consistency and governance.
• Participate in peer code reviews to maintain coding standards, security compliance, and application quality.

• *Infrastructure \& Environment Support**

• Support \& maintain applications which are hosted on **Windows servers and cloud environments**.
• Manage application deployments, runtime configurations, and environment dependencies.
• Monitor system performance and ensure high availability of business applications.
• Server \& disk management.

• *Application Monitoring \& Log Management**

• Implement monitoring and log analysis using **Splunk and Datadog**.
• Create dashboards and alerts to track application performance and system health.
• Troubleshoot incidents through log analysis and root cause investigation.

• *Python \& Streamlit Development**

• Develop internal tools, dashboards, or automation utilities using **Python and Streamlit.**
• Build lightweight data\-driven applications for reporting, analytics, or operational insights.
• Integrate Python\-based tools with enterprise systems where required.

• *Troubleshooting \& Continuous Improvement**

• Perform root cause analysis **(RCA)** for application and system issues.
• Optimize application performance, scalability, and reliability.
• Collaborate with infrastructure, DevOps, and database teams for continuous improvements.

• *Experience Level:** **5\+ Years** (Overall Software Engineering), 5\+ Years in .Net \& 3\+ years in Oracle

• *Technical Expertise**

• Strong debugging, problem\-solving, and documentation skills.
• Strong experience in **.NET Framework and modern .NET (.NET Core / .NET)** development.
• Full\-stack development experience includes **web applications and backend services**.
• Expertise in **REST and SOAP web services development and maintenance**.
• Strong knowledge of **Oracle and SQL Server databases**.
• Experience with **GitHub\-based version control and Jenkins CI/CD pipelines**.
• Knowledge of **DevOps practices including automated deployments and code promotions**.
• Experience with **Python scripting and Streamlit\-based applications**.
• Familiarity with **Windows server administration and cloud\-based application hosting**.
• Hands\-on experience with **Splunk and Datadog for log monitoring and observability**.
• Strong **analytical, debugging, and problem\-solving skills**.
• **Software Engineering Best Practices**: Strong grasp of Object\-Oriented Programming (OOP), version control (Git), automated testing (pytest), and secure coding standards.
• **Frontend:** Expertise in Streamlit, JavaScript/TypeScript, React/Angular, HTML/CSS.
• **Programming****:** Proficiency in Node.js, React.js, Python, .Net or equivalent technologies.
• **Testing**: Strong knowledge of unit testing, integration testing, and automated testing frameworks.

• *Communication**

• Ability to communicate complex technical concepts to non\-technical stakeholders.
• Track record of managing end\-to\-end project lifecycles, ensuring timely and quality delivery.

• *Mindset and Vision**

• Strategic thinker with a focus on innovation, automation, and optimization.
• Passionate about building scalable and robust technical solutions.
• Eager to embrace and advocate for cutting\-edge technologies and methodologies.

• *Preferred Qualifications**

• Experience in the **digital transformation** ecosystem (e.g., App development, Automation, AI/ML, Power Platform, Power BI, or real\-time analytics).
• Experience in **enterprise application modernization initiatives**.
• Exposure to **microservices architecture and cloud\-native deployments**.
• Experience working in **large\-scale production support environments**.
• Exposure with AI/ML \& Agentic AI integration or workflow automation tools.
• Knowledge of enterprise security best practices.
• Prior experience working in Agile/Scrum environments.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

• *Our Company**
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FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

• *Our Philosophy**
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The People\-Service\-Profit philosophy (P\-S\-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People\-Service\-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P\-S\-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well\-being, and value their contributions to the company.

• *Our Culture**
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Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.