Data Entry Operator/Computer Operator

Key Responsibilities**Telecalling Duties**

• **Outbound \& Inbound Calls:** Make calls to potential or existing clients to promote services, follow up on leads, share product details, or handle service inquiries.
• **Lead Generation \& Qualification:** Screen callers, identify customer needs, and pitch company products or services effectively.
• **Customer Support \& Follow\-ups:** Resolve basic customer complaints, answer queries politely, and schedule follow\-up calls or callbacks as required.
• **Call Logging:** Record call outcomes, customer remarks, and commitment/follow\-up dates (such as Promise\-to\-Pay or lead status) immediately after each interaction.

• *Data Entry \& Administrative Duties**

• **Database Management:** Accurately enter, update, and maintain customer profiles, contact details, and interaction logs in company CRM systems or Excel sheets.
• **Data Verification:** Check records for accuracy, remove duplicates, and fix data entry discrepancies.
• **Documentation \& Filing:** Handle digital/physical filing, prepare routine reports, and assist the team with general back\-office or clerical tasks.
• **Cross\-Department Coordination:** Share verified lead sheets and call summaries with sales, operations, or management teams.

• *Required Skills \& Qualifications**

• **Education:** Minimum 12th Pass (Higher Secondary) or equivalent.
• **Technical Skills:**
• Proficiency in basic computer operations, email handling, and typing.
• Working knowledge of **MS Excel** (data entry, basic sorting, filters) and **MS Word**.
• Familiarity with CRM software or internal database tools is a plus.
• **Communication Skills:**
• Clear verbal communication skills in local languages / English/Hindi as required by the region.
• Polite, patient, and professional phone etiquette.
• **Attributes:** High attention to detail, good typing accuracy, organizational skills, and the ability to multitask between talking on the phone and updating computer records.

Work Environment \& Terms

• **Work Arrangement:** Work from Office (typically Monday to Saturday).
• **Experience:** Open to candidates with 1–3 years of experience in telecalling or data entry.
• **Performance/Targets:** May include daily call targets or data\-update quotas.

Pay: ₹10,000\.00 \- ₹15,000\.00 per month

Work Location: In person