Data entry - Quality check

Position: Quality Analyst – Data Processor (BPM)

• *Role Summary**

The Quality Analyst is responsible for monitoring, auditing, and evaluating data processing activities performed by operations teams. The role focuses on maintaining high accuracy levels, identifying process gaps, and supporting continuous improvement initiatives.

Key Responsibilities

• Review and audit processed data for accuracy, completeness, and compliance with client requirements.
• Conduct quality checks on transactions, records, and data entries.
• Identify errors, trends, and root causes of quality issues.
• Prepare quality reports and dashboards for management review.
• Provide feedback and coaching to data processors and team members.
• Ensure adherence to Standard Operating Procedures (SOPs) and quality guidelines.
• Track Key Performance Indicators (KPIs) such as accuracy, productivity, and error rates.
• Participate in process improvement and quality enhancement projects.
• Collaborate with operations, training, and process teams to improve performance.
• Maintain documentation of audits, findings, and corrective actions.

Required Skills

• Strong attention to detail and analytical skills.
• Good understanding of data processing and quality control methodologies.
• Proficiency in Microsoft Excel and reporting tools.
• Ability to identify patterns, discrepancies, and process gaps.
• Strong communication and feedback delivery skills.
• Knowledge of BPM/BPO operations and workflow management.
• Problem\-solving and root cause analysis abilities.

Educational Qualifications

• Bachelor's degree in any discipline (preferred).
• Certifications in quality management or process improvement can be advantageous.

Experience

06 months to 02 yrs exp

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: In person