- *Role Overview**
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We are looking for an experienced **Delivery Manager** with 8\+ years of experience in delivery, project, or program management. The ideal candidate should have strong experience managing multiple client engagements simultaneously, driving delivery excellence, and ensuring high client satisfaction. Prior experience in delivering **AI, machine learning, data science, or GenAI projects** is highly preferred.
This role requires a strong combination of client management, portfolio delivery, stakeholder communication, governance, people leadership, and risk management.**Key Responsibilities**
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- *Client \& Portfolio Management**
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- Own end\-to\-end delivery for multiple customer accounts, ensuring outcomes align with agreed business objectives.
- Build and sustain strong relationships with stakeholders at all levels — from operational teams to executive sponsors.
- Maintain service quality, oversee client communications, and drive satisfaction metrics consistently across the portfolio.
- *AI Project Delivery (Preferred)**
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- Lead delivery of AI/ML initiatives in close collaboration with data scientists, engineers, and product managers.
- Ensure solutions are delivered on time, within scope, and meet the customer's success criteria.
- Anticipate delivery risks early and drive timely resolution to keep engagements on track.
- *Planning, Governance \& Process Excellence**
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- Define delivery plans, milestones, and governance cadences including status reviews and steering committees.
- Implement process improvements and best practices that enhance predictability, quality, and efficiency.
- Track delivery KPIs and take proactive corrective action where needed.
- *Team Leadership \& People Management**
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- Lead and mentor delivery teams, ensuring effective resource allocation and utilization.
- Coach project managers and leads to support continuous improvement and career growth.
- Foster a high\-performance, accountable, and collaborative team culture.
- *Risk, Issues \& Stakeholder Management**
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- Proactively identify delivery risks, dependencies, and issues; develop and execute mitigation plans.
- Communicate clearly and regularly with both internal leadership and customer stakeholders.
- Manage escalations with a solutions\-oriented mindset and ensure timely resolution.
- *Required Skills \& Qualifications**
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- Minimum 8 years of delivery or project management experience in IT, technology, or professional services.
- Proven track record managing portfolios with simultaneous customer engagements.
- Strong communication, stakeholder management, and organizational skills.
- Working knowledge of agile and/or hybrid delivery methodologies.
- Excellent people management and leadership skills, with experience leading cross\-functional teams.
- Bachelor's degree in a related field preferred.
- *Why Join Aivar Innovations?**
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- **Learn from Experts:** Work directly with former AWS leaders and AI pioneers.
- **Direct Ownership:** Lead high\-impact projects from concept to launch.
- **Modern Technology:** Work on Generative AI, cloud\-native architectures, and advanced enterprise technology solutions.
- **Real\-World Impact:** Build mission\-critical systems used by global enterprises.
- **Rapid Growth:** Grow quickly in a fast\-paced, high\-ownership environment.
- *Equal Opportunity Statement**
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Aivar Innovations is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and welcome candidates from all backgrounds to apply.