Department Manager- Jewellery Sales

1\. Sales and Revenue Management

• **Target Achievement:** Develop and execute sales strategies to meet or exceed monthly and annual showroom targets.
• **KPI Monitoring:** Track sales metrics such as footfall, conversion rates, and average ticket size.
• **Sales Optimization:** Encourage the team to upsell and cross\-sell high\-margin products like diamonds and precious gemstones. \[1, 2, 3]

2\. Team Leadership and Management

• **Staff Training:** Educate staff on product knowledge (karatage, gemstone quality, pricing) and advanced selling techniques.
• **Performance Tracking:** Monitor daily attendance, grooming, and individual employee performance through regular evaluations.
• **Team Motivation:** Conduct daily briefings and foster a competitive yet collaborative showroom culture. \[1, 2, 3]

3\. Customer Service

• **Client Relations:** Nurture strong customer relationships to drive repeat business, referrals, and VIP client retention.
• **Complaint Resolution:** Handle high\-value transactions and professionally resolve any customer escalations or complaints. \[1, 2, 3]

4\. Inventory and Asset Management

• **Stock Audits:** Conduct regular, meticulous inventory audits to prevent shrinkage, pilferage, and internal losses.
• **Security \& Display:** Ensure the secure handling, opening, and closing of precious metals and stone inventories.
• **Merchandising:** Maintain brand guidelines for visual displays, ensuring high\-value items are prominently and safely showcased. \[1, 2, 3]

5\. Operations and Compliance

• **Administrative Duties:** Prepare daily/weekly reports, manage point\-of\-sale activities, and ensure billing/tax (e.g., GST) accuracy.
• **Policy Adherence:** Enforce company policies, health and safety regulations, and statutory compliance norms.
• **Vendor/HO Coordination:** Coordinate with supply chain and inventory teams for product replenishment and the launch of new collections. \[1, 2, 3]

Pay: ₹400,000\.00 \- ₹500,000\.00 per year

Ability to commute/relocate

• Cuttack, Odisha: Reliably commute or planning to relocate before starting work (Required)

Education

• Bachelor's (Required)

Experience

• Jewelry sales: 4 years (Required)

Location

• Cuttack, Odisha (Required)

Work Location: In person