Deputy General Manager - Employee Relations

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Job Description

Deputy General Manager \- Employee RelationsTo implement organization’s employee relations (ER) strategy to ensure a harmonious and productive workplace for all group of employees. This role is responsible for conducting HR / ER investigations, collaborating with key stakeholders for DAP (disciplinary action plan) compliance, coaching \& capability building of business / line leaders on ER processes, fostering a culture of high engagement and ethical conduct, acting as a subject matter expert in matters related to labour and employment, new labour codes, maintaining 100% statutory compliance across manufacturing units and office locations across India \& working with trade unions.**KEY STAKEHOLDERS: INTERNAL** \- Business / Division HR Leads, Plant HR Leads, HR Operation Lead, Legal Head, Function Heads.

• *KEY STAKEHOLDERS: EXTERNAL \-** External Legal Counsel \& Advocates, Trade Unions, Industry Associations, Statutory Authorities, local authorities.

Reports to Head of Employee Relations \& GEEC India PPL, Direct Reports – No

• *ESSENTIAL QUALIFICATION:** MBA in Human Resources / MSW.

• *PREFERRED QUALIFICATION** – LLB / Certification in employee relations or HR investigations.

• *RELEVANT EXPERIENCE:** 12–15\+ years in HR/ER, with at least 3–5 years in employee relations role within manufacturing environment.

• *ROLE AND RESPONSIBILITIES :**

• **Grievance / Discipline Management**: Handle employee grievances, lead / coordinate HR related investigations, drafting of report, aligning the key stakeholders and helping line managers to close the disciplinary action plan.
• **Policy Development**: Design, implement \& interpret ER strategies, systems, policies and procedures that support long\-term business growth and strategic goals of PPL India.
• **Standardization of employment documents**: Collaborate and work very closely with HR operations to standardize the employment life cycle documents for all employees at factories / offices across India.
• **ER Dashboard Management**: Use ER metrics and dashboards to provide decision support to senior management regarding cases, compliance, and employee costs.
• **Statutory Audits**: Plan and conduct internal audits at manufacturing / non\-manufacturing sites / offices across India for action planning and compliance.
• **Subject Matter Expertise:** Act as a subject matter expert on matter related to employee relations for BHR’s , HR operations and business leaders.
• **Coaching \& Capability Building:** Build ER capability of BHR’s, business leaders and line manager on ER processes and new labor codes \& compliances.
• **Legal Coordination**: Regularly review ongoing legal cases and proactively coordinate with legal counsel for matters related to labor office, PF, ESIC, labour welfare fund, inspections etc.
• **Manage** the central grievance reporting portal at PPL global level case management, reporting \& insights action planning.

• *Representing organization** to external authorities like PF, ESIC, S\&E, local police / administration, labour and employment authorities, courts and tribunals etc.

• *KEY COMPETENCIES:**

• **Integrity \& Ethical Leadership**: Consistently behaving in a fair, transparent manner to build mutual trust with employees and external stakeholders.
• **Resilience \& Crisis Management**: Remaining calm and decisive during difficult internal / external situations / union negotiations / union matters / inspections etc.
• **Liaison \& Relationship Building**: Exceptional skills in building professional relationships with government officials, labor federations, and advocates / external legal counsels.
• **Conflict Resolution \& Mediation**: Ability to handle internal / external conflicts in constructive manner in the best interest of the organization, able to navigate disagreements with trade unions or group of people for mutually beneficial outcomes.
• **Strategic Thinking \& Business Acumen**: Understanding the broader healthcare marketplace and aligning ER strategies with the company's financial and growth goals.
• **Effective communicator**: Proficient in communication and should be able to present / explain / articulate ER/HR related matters to key stakeholders.
• **Expertise in Labour legislations / Statutory Compliance**: Should be able to understand, interpret, explain \& resolve complex matters related to labour codes, shop and establishment act \& case laws.
• **Industrial Relations (IR) Strategy**: Proven ability to manage collective bargaining and maintain cordial relations with internal/external trade unions to ensure zero production loss.