Deputy Manager - Warehouse Operations

• *Responsibilities \& Key Deliverables**
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• *Key Responsibilities**

• *Logistics Planning \& Execution**

• Serve as the single point of contact for planning and executing outbound logistics operations.
• Oversee the complete Order\-to\-Delivery (O2D) process to ensure timely and efficient product movement.
• Coordinate with cross\-functional teams to ensure smooth logistics execution and customer fulfillment.
• Respond to logistics\-related queries from Customer Care and Business teams.

• *Logistics Operations \& Performance Management**

• Monitor logistics performance across all Logistics Service Providers (LSPs) and drive continuous improvement.
• Track logistics KPIs, MIS reports, and operational performance metrics, and implement corrective actions where required.
• Ensure qualitative, damage\-free deliveries and maintain targeted customer satisfaction levels.
• Plan logistics operations to minimize detention time and enhance fleet utilization.

• *Cost Optimization \& Contract Management**

• Drive logistics cost optimization initiatives without compromising service levels.
• Define and manage logistics SLAs, inbound/outbound transportation contracts, and penalty clauses.
• Facilitate contract negotiations, periodic reviews, and validations with logistics service providers.
• Monitor freight spend and identify opportunities for efficiency improvements.

• *Data Management \& Analytics**

• Maintain logistics databases, including customer master data, logistics contracts, KPI dashboards, and transportation data.
• Leverage analytics to identify trends, improve operational efficiency, and support decision\-making.
• Ensure accuracy and integrity of logistics data across systems and reports.

• *Process Excellence \& Continuous Improvement**

• Lead logistics improvement projects such as network optimization, route optimization, and process automation initiatives.
• Conduct regular process audits and ensure adherence to standard operating procedures.
• Drive implementation of best practices and continuous improvement initiatives.

• *Compliance \& Team Development**

• Ensure compliance with all statutory, legal, safety, and corporate requirements.
• Support capability building through regular training and development initiatives for the team.
• Foster a culture of accountability, collaboration, and operational excellence.

• *Key Deliverables**

• Achievement of Order\-to\-Delivery (O2D) targets as per business requirements.
• Logistics cost optimization and budget adherence.
• High service levels and customer satisfaction through damage\-free deliveries.
• Effective monitoring and performance management of logistics service providers.
• Improved logistics efficiency through continuous improvement and network optimization projects.
• Compliance with all logistics\-related policies, contracts, and statutory requirements.
• *Preferred Industries**
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• *Logistcs/Cour.Fre.Wh**
• *Logistics**
• *Automotive Industry**
• *Education Qualification**
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Education: B. Tech / B.E / MBA

• *General Experience**
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5\-8 years of experience handling logistics, preferably in Auto / FMCG / e\-commerce companies and preferably strong command in Logistics \& Warehouse Operation

• *Critical Experience**
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• *Required Skills \& Competencies**

• *Functional Competencies**

• Strong understanding of Logistics, Transportation, Warehouse, and Supply Chain Management.
• Knowledge of logistics contracting, freight management, and cost optimization.
• Experience in driving logistics improvement and transformation projects.
• Understanding of Quality Tools, Root Cause Analysis (RCA), and Problem\-Solving methodologies.
• Good knowledge of procurement processes and vendor management.
• Working knowledge of Transportation Management Systems (TMS) and other logistics software solutions.
• Preferred knowledge of SAP MM and SD modules.

• *Analytical \& Technical Skills**

• Strong analytical and data interpretation capabilities.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Power BI.
• Ability to work with large datasets and generate actionable insights.
• *System Generated Core Skills**
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Conflict Management

Negotiation

• *System Generated Secondary Skills**
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• *Job Segment:** Warehouse Manager, Warehouse, Manufacturing, Automotive