Desktop Support Engineer

We are looking for a skilled and customer\-focused **Desktop Support Engineer** to provide technical support to employees and ensure the smooth functioning of IT systems.

• *Job Responsibilities:**

• Provide technical support for desktops, laptops, printers, and other IT peripherals.
• Install and troubleshoot Windows OS and software applications.
• Resolve hardware, software, and network connectivity issues.
• Support Microsoft Office, Outlook, and Microsoft 365\.
• Manage user accounts and password resets in Active Directory.
• Troubleshoot **LAN, Wi\-Fi, VPN**, and printer issues.
• Maintain IT assets and update support tickets.
• Assist with employee onboarding and IT equipment setup.
• Ensure timely issue resolution and escalate complex problems when required.

• *Must\-Have Skills:**

• Hands\-on experience with **Microsoft 365\.**
• Knowledge of **firewall** configuration and troubleshooting.
• Experience with Windows Server administration and troubleshooting.
• Strong knowledge of Windows OS, hardware, and networking.
• Good communication and problem\-solving skills.

Pay: ₹20,000\.00 \- ₹40,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Ability to commute/relocate

• Sola, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience

• Desktop support: 1 year (Required)
• Firewall: 1 year (Required)

Work Location: In person