Desktop Support Engineer

Desktop Support Engineer

Job Summary

We are seeking a skilled Desktop Support Engineer to provide technical support and troubleshooting for desktop systems, applications, and hardware. The ideal candidate will have a strong understanding of computer systems and networks, and will be responsible for ensuring that all desktop environments are functioning optimally.

Key Responsibilities

• **Provide technical support for desktops, laptops, printers, and IT peripherals.**
• Install, configure, and troubleshoot Windows/Linux systems and applications.
• **Manage Active Directory, O365, user accounts, and access rights.**
• Troubleshoot hardware, software, LAN, Wi\-Fi, and VPN issues.
• **Manage helpdesk tickets and resolve issues within SLA.**
• Support employee onboarding/offboarding and system setup.
• **Maintain IT asset inventory and documentation.**
• Escalate complex issues to L2/L3 teams.
• **Provide VIP support to CEO and Directors.Qualifications:**
• 1–4 years of experience in Desktop/IT Support.
• Good knowledge of Windows, Active Directory, O365, hardware, and basic networking.
• Strong troubleshooting and communication skills.

Skills

• Proficient in Windows and offcie 365
• Knowledge of hardware components and troubleshooting
• Experience with remote desktop applications
• Troubleshooting
• Strong problem\-solving skills
• Good communication skills

Job Type: Full\-time

Pay: ₹250,000\.00 \- ₹300,000\.00 per year

Work Location: In person