VGL
Jaipur
khushboo.rathore@vaibhavglobal.com
Posted : 18 hours ago
Vaibhav Global Limited (VGL) is a leading **electronic retailer of jewelry and lifestyle products**. In FY 2023\-24, VGL reported a **turnover of \~$365 million** and employs **4,000\+ people globally**, with **3,000\+** based in Jaipur, India.
- *Multi\-Channel Presence**
VGL reaches a broad audience through its **TV, e\-commerce, and digital retail platforms**:
- **Shop LC (USA)** – **Live broadcasts to 60M\+ homes** with a strong e\-commerce presence.
- **TJC, UK** – **Reaches 27M\+ homes** through TV and digital platforms.
- **Shop LC Germany** – **Broadcasts to 40M\+ homes**, expanding VGL’s European market presence.
- **Ideal World (UK)** – Acquired in **2023**, a leading UK **teleshopping \& digital sales platform**.
- **Mindful Souls** – Acquired in **2023**, a fast\-growing **subscription\-based e\-commerce brand** focused on spiritual and wellness products.
- *Social Impact \& ESG Initiatives**
- **Your Purchase Feeds…** – VGL’s flagship **one\-for\-one meal program** has provided **99M\+ meals** to schoolchildren in India, the US, and the UK.
- **Employee Volunteering** – Encourages employees to **donate two hours monthly** for charitable activities.
- **Sustainability Commitment** – Focused on **renewable energy, waste reduction, and green initiatives**.
- **IGBC Award Winner** – Recognized for excellence in **green built environments** at its Jaipur SEZ unit.
- Assigned a **‘Combined ESG Rating 72 (Strong)’** from ICRA ESG Ratings Limited
- **Humanocracy \& Micro\-Enterprises** – VGL fosters a **decentralized, empowered work culture**, enabling **small, agile teams** to drive innovation and ownership.
- **Talent Density \& Meritocracy** – Prioritizing **high\-performance teams, rewarding talent, and a culture of excellence**.
- **GPTW Certified** – Recognized as a **Great Place to Work** across India, the US, the UK, and China.
- *Recognition \& Achievements**
- **Top Exporter Award** – Honored by GJEPC for being **India’s largest exporter of silver and colored gemstones**.
- **Operational Excellence** – A strong track record in **value\-driven retail and customer\-centric growth**.
- **Hardware Maintenance:** Install, configure, and maintain all hardware components, including desktops, laptops, printers, servers, and other peripherals.
- **Troubleshooting:** Diagnose and resolve hardware\-related issues, such as malfunctioning components, connectivity problems, and peripheral failures.
- **Repairs and Replacements**: Conduct repairs on faulty hardware or arrange for replacements as needed, ensuring minimal disruption to the business.
- **Inventory Management:** Maintain an accurate inventory of all hardware assets, including tracking of warranty status and managing lifecycle replacements.
- **User Support:** Provide technical support to end\-users for hardware\-related issues, ensuring prompt and effective resolutions.
- **Documentation:** Keep detailed records of all hardware configurations, repairs, and updates.
- **Network Maintenance:** Monitor and maintain network hardware and software, including routers, switches, firewalls, and wireless access points.
- **Troubleshooting:** Diagnose and resolve network issues, including connectivity problems, hardware failures, and software conflicts.
- **Network Security:** Implement and manage network security measures to protect against unauthorized access, data breaches, and other security threats.
- **System Updates:** Perform regular updates and patches to network systems and software to ensure they are up\-to\-date with the latest security protocols and features.
- **User Support:** Provide technical support to end\-users for network\-related issues, including connectivity problems, VPN access, and network printer setup.
- **Documentation:** Maintain accurate records of network configurations, changes, and troubleshooting steps.
- **Network Optimization:** Analyze network performance and implement improvements to increase efficiency and reduce downtime.
+ Bachelor’s degree \& Information Technology, or a related field.
+ Certifications CCNA/MCSA/ Hardware A\+ /Networking Certification
+ Proven experience in network support, with a solid understanding of network infrastructure and protocols.
+ Strong problem\-solving skills and the ability to work under pressure.
+ Excellent communication skills, both written and verbal
Job Overview
Compensation
₹ 3\.5 LPA to 5 LPA Yearly
Level
Mid
Location
Jaipur
Experience
3\+ Years
Qualification
Graduate
Work Mode
Onsite
Job Type
Fulltime