DevOps Engineer

We are looking for a CloudOps / DevOps Engineer with experience in cloud infrastructure, Linux administration, deployment automation, and monitoring. The candidate will support day\-to\-day infrastructure operations, troubleshoot technical issues, maintain deployment pipelines, and help improve the availability, performance, and security of client environments. **What You’ll Be Doing*** Undertake ongoing management, maintenance and administration activity of remote server(s) for clients.

• Attend, manage and rectify technical support queries belonging to active managed hosting services contracts.
• Work on performance tuning, package pulling/installation, updates patch management, network and server management issues.
• Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required.
• Learn new technologies and convert them into customer solutions.
• Achieve successful onboarding of new clients onto the hosting infrastructure. Streamline deployment processes with automation to faster and secure deployment
• Diagnosing, troubleshooting, and rectification of various system resources, software components, or other network infrastructure related problems.
• Manage dedicated \& virtual servers environment onboarding setups and assist applications deployments as\-well\-as migration.
• Mentoring Network and IT team on various aspects and maintaining ongoing assistance for all vital priorities.
• Constantly improve security practices, deployment and automation methodologies
• Maintain Health check report of IT\-Infrastructure, Break\-down reports and other analytics as required by management.
• Accountable for compliance of ISO and other security standards.

• *What We’d Love to See*** 1 to 2 years of experience in DevOps, CloudOps, Linux administration, or infrastructure support.
• Basic hands\-on knowledge of AWS services, particularly EC2, S3, IAM, VPC, CloudWatch, and RDS.
• Good understanding of Linux commands, file permissions, processes, services, and log analysis.
• Understanding of networking fundamentals, including DNS, TCP/IP, HTTP/HTTPS, SSH, and firewalls.
• Basic experience with Git and at least one CI/CD platform.
• Familiarity with Docker, container management, and application deployment.
• Basic understanding of Terraform or CloudFormation.
• Knowledge of web servers such as Nginx or Apache and basic database administration concepts.
• Familiarity with incident troubleshooting, ticket management, and technical documentation.
• Good analytical, communication, and problem\-solving skills.

• *It’d Be Great If You Had*** Exposure to GCP, Microsoft Azure, or Kubernetes.
• Familiarity with Ansible or basic scripting using Bash or Python.
• Exposure to security scanning tools such as Trivy, Snyk, or OpenVAS.
• Understanding of backups, disaster recovery, high availability, and cloud cost optimization.
• Experience with monitoring tools such as Site24x7, New Relic, or Datadog.
• Familiarity with Magento / Adobe Commerce hosting environments.
• Experience communicating with clients and coordinating technical issue resolution.