Digital Marketing Executive/Manager – Client Servicing & Coordination

Job Title: Digital Marketing Executive – Client Servicing \& Coordination

Company: IRA DigitalExperience: Minimum 1 YearJob Type: Full\-TimeLocation: Nashik, Maharashtra

Job Description

We are looking for a proactive and responsible Digital Marketing Executive with at least 1 year of experience in digital marketing, client servicing, and project coordination.

The candidate will be responsible for managing client relationships, understanding client requirements, coordinating with internal teams, ensuring timely project delivery, and maintaining smooth communication between clients and the agency.

Key Responsibilities

1\. Client Servicing \& Relationship Management

• Handle multiple clients and manage day\-to\-day client communication.
• Understand client requirements, expectations, and business objectives.
• Conduct regular follow\-ups and provide timely project updates.
• Handle client queries, feedback, and concerns professionally.
• Maintain strong client relationships and ensure client satisfaction.

2\. Internal Team Coordination

• Coordinate with graphic designers for creative requirements and approvals.
• Work closely with video editors for video content, revisions, and delivery.
• Coordinate with the operations team to ensure smooth project execution.
• Communicate with the sales team for new client onboarding and requirement handovers.
• Ensure proper communication between all internal departments.

3\. Digital Marketing \& Project Management

• Have a good understanding of social media marketing, digital campaigns, and online marketing strategies.
• Coordinate social media calendars, content planning, and campaign execution.
• Track project timelines, deliverables, and pending tasks.
• Ensure all client work is delivered within the agreed timelines.
• Monitor ongoing projects and share regular progress reports.

4\. Reporting \& Follow\-ups

• Prepare client status updates and performance reports.
• Follow up with internal teams for pending tasks and deliverables.
• Maintain proper records of client communication and project updates.
• Ensure no client requirement or task is missed.

Required Skills \& Qualifications

• Minimum 1 year of experience in Digital Marketing.
• Previous experience in Client Servicing or Account Management is preferred.
• Excellent verbal and written communication skills.
• Strong coordination and team management abilities.
• Good understanding of Social Media Marketing and Digital Marketing.
• Ability to manage multiple clients and projects simultaneously.
• Proactive attitude, problem\-solving skills, and ownership of responsibilities.
• Good knowledge of Excel, Google Sheets, and project management tools.

What We Are Looking For

Someone who can take ownership of client accounts, communicate confidently, manage internal teams, ensure timely execution, and act as the bridge between clients and the agency.

The candidate should be well\-organised, responsible, professional, and capable of managing work independently.

Pay: ₹10,000\.00 \- ₹35,000\.00 per month

Work Location: In person