HSBC, a premier global banking and financial institution operating across 64 countries, is recruiting a Digital Subject Matter Expert for ServiceNow. This role is central to leveraging the ServiceNow platform to enhance digital workflows and service delivery. The expert will provide in-depth configuration, customization, and support for ServiceNow applications, acting as the primary authority on platform capabilities. Duties include implementing solutions, troubleshooting complex issues, optimizing processes, and training end-users. The position requires a thorough understanding of ServiceNow modules and the ability to align platform features with business requirements, driving efficiency and innovation in a regulated financial environment.