Director, Global Finance Operations

Job Description

Position Title

Director Finance Global Operations

Function/Group

Finance

Location

Mumbai

Shift Timing

Regular

Role Reports to

Senior Director, FSS

Remote/Hybrid/in\-Office

Hybrid **ABOUT GENERAL MILLS**

• *We make food the world loves: 100 brands. In 100 countries. Across six continents.** With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen\-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 2600\+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital \& Technology (D\&T) Innovation, Technology \& Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy \& Intelligence (SSI) , Global Shared Services (GSS) , Finance India and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

• *JOB OVERVIEW**

• *Function Overview**

The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether that’s brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results – what we call our Strategic Priorities – but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise\-focused and business\-embedded groups.

• *Purpose of the role**

The role delivers as the Finance leader to all the service delivery of the global / regional hubs for AR/AP \& GAO organization.

This in partnership with functional business stakeholders to identify service components to deliver business outcomes and capabilities with a focus on delivery through vendor partners. This role will oversee vendor service delivery and finance operations, ensuring seamless integration and execution of financial services across the organization. The role is crucial in managing vendor relationships, optimizing service delivery and driving operational efficiency while ensuring that all finance operations are aligned with company goals. This role also leads the finance operations transformation agenda by advancing scalable processes, modern business systems, and high\-performing external partnerships to improve control, efficiency, service, and business value.

The incumbent needs to be a strategic thinker with a strong background in vendor management, finance operations, and process optimization. They need to establish and maintain strong relationships with all stakeholders, service delivery teams and vendor partners to deliver business results. This role leads a strong adherence to governance procedure to maintain the health across all delivery centers for vendors partners and across geographies. The role will also be responsible for projects delivery involving multiple internal, external and matrix partners.

• *KEY ACCOUNTABILITIES**

• *1\. Finance Operations Strategy \& Service Delivery**

• Develop strategy \& road map for driving global finance operations with service excellence, digital integration and actionable insights driven organization
• Lead end\-to\-end delivery across Accounts Payable, Accounts Receivable, and General Accounting Operations across global and regional hubs like India, China, Europe and North America
• Ensure finance operations are aligned to business priorities, scalable for growth, and executed with high standards of consistency and quality.
• Act as a trusted advisor to finance leaders, controllers, and business stakeholders on strategic priorities and operational decisions.

• *2\. Vendor Governance \& External Partnership Management**

• Lead strategic relationships with external partners to ensure delivery against SLAs, contractual commitments, and business expectations
• Oversee the right source mix across in\-house and outsourced models to expand scope and strengthen capability delivery.
• Monitor service performance and relationship health through structured reviews with stakeholders and finance leadership.

• *3\. Controls, Compliance \& Operational Excellence**

• Ensure all finance processes operate efficiently, remain compliant, and meet business and control requirements
• Strengthen governance documentation and operating discipline to support regulatory compliance and sustainable service delivery.
• Ensure General Mills control protocols and defined guidelines are consistently implemented across vendor\-managed operations
• Partner with Audit and Compliance teams to support reviews, issue resolution, and overall process integrity

• *4\. Transformation, Digitization \& Continuous Improvement**

• Lead the finance operations transformation agenda to improve control, efficiency, service, and business value
• Identify and apply external best practices, digital trends, and emerging capabilities to advance finance operations maturity
• Build business cases for technology enablement and process modernization to enhance service delivery and operational effectiveness
• Drive a continuous improvement mindset focused on simplification, standardization, and automation

• *5\. People Leadership \& Organization Capability**

• Lead, coach, and develop a high\-performing global finance organization across multiple regions
• Drive team engagement, performance management, and talent planning to build a strong and sustainable leadership pipeline
• Foster a collaborative, results\-oriented culture supported by ongoing capability building and professional development
• Strengthen organizational resilience through business continuity planning, cross\-training, and knowledge management
• Influence talent interventions and employer brand strategies to position General Mills as an employer of choice
• Build strong engagement with vendor teams to protect critical talent and reinforce the General Mills brand
• *MINIMUM \& PREFERRED QUALIFICATIONS**

Minimum Education – Full time Graduation from an Accredited university (B. Com)

Preferred Major Area of Study: Finance \& Accounting

Major Area of Study: Finance, Analytics, Accountancy, Costing

Preferred Qualification: Master’s in commerce / finance / accounting, CA (ICAI), MBA

Total Experience \- 15\+ years

Significant experience in finance domain with controllership / Finance operations of a division or Business / Leadership roles in Finance organization **Specific Job Experience or Skills Needed*** Financial Acumen: Strong understanding of financial principles, processes, and systems is essential for driving process scope expansion, capability definition, and delivery.

• Knowledge and understanding of Accounting Standards (Indian and US GAAP)
• Strong knowledge and expertise in accounting function and processes like general ledger, inventory management, and cost accounting
• Demonstrates Financial Management skills and be able to analyze and interpret financial information
• Proven track record of leading and coordinating strategic initiatives within a global organization, with experience in setting interfaces and aligning functional strategies
• Demonstrate the ability to adapt to changing circumstances and navigate challenges with resilience
• Demonstrated ability to collaborate effectively with cross\-functional teams
• Experience in participating in strategy design and driving strategic initiatives
• Knowledge of Systems like SAP and expertise on technical tools is preferred
• Communication and Influence: Strong communication skills are essential
• Ability to work in a fast\-paced environment
• Anticipates future customer needs and accelerates what is possible.

Management of third\-party service partners

Company Overview

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.