Director, Product Designer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

We are seeking a **Director of Product Design** to lead and scale our product design function across multiple product lines. This role will be responsible for defining the **design vision, UX strategy, and execution excellence**, with a strong emphasis on an **AI\-first design approach**.

The ideal candidate will bring a combination of **design leadership, product thinking, and operational rigor** to drive user\-centric innovation at scale. They will partner closely with **Engineering, Product Management, and Executive leadership** to transform product experiences beyond traditional UI into **intelligent, adaptive, and conversational interfaces.**

• *Key Responsibilities**

• *1\. Design Leadership \& Strategy**

• Define and drive the **end\-to\-end design vision and UX strategy** aligned with business objectives
• Establish and scale **design principles, standards, and best practices** across products
• Own the evolution of **design systems, accessibility, and usability standards**
• Lead the shift toward **AI\-first experiences**, including intelligent, adaptive, and conversational interfaces

• *2\. Team Leadership \& Scaling**

• Lead, mentor, and grow a **high\-performing team of Product Designers**
• Build a **strong, innovation\-driven design culture** grounded in accountability and collaboration
• Drive **hiring, performance management, and career development** for the design organization
• Partner with leadership to define the **organization structure and capability roadmap**

• *3\. Cross\-Functional Collaboration**

• Collaborate closely with **Engineering, Product Management, QA, and Marketing** to deliver impactful experiences
• Partner with **AI/ML and engineering teams** to translate platform capabilities into **scalable, user\-centered solutions**
• Ensure seamless alignment across **UX, UI, and engineering teams**

• *4\. Product Execution \& Delivery**

• Oversee the delivery of **intuitive, scalable, and high\-quality user experiences**
• Drive consistency through **design systems and unified experience guidelines**
• Ensure solutions are **technically feasible, measurable, and aligned with product timelines**

• *5\. Customer \& Business Impact**

• Leverage **user research, analytics, and feedback** to inform design decisions
• Identify opportunities to improve **engagement, usability, and conversion metrics**
• Contribute to **product differentiation and innovation through design excellence**

• *6\. Design Operations \& Governance**

• Establish and optimize **design processes, workflows, and tools**
• Define and track **design KPIs and UX quality metrics**
• Ensure alignment with **accessibility, compliance, and enterprise UX standards**

• *Required Qualifications**

• 15\+ years of experience in **Product Design / UX Design**, with **5\+ years in leadership roles**
• Proven experience leading **large design teams within** **product/engineering\-driven** **organizations**
• Strong portfolio demonstrating **end\-to\-end ownership of complex product experiences**
• Deep expertise in **design systems, enterprise applications, and scalable platforms**
• Strong foundation in **user\-centered design, interaction design, and visual design**
• Proven ability to collaborate effectively with **engineering, product, and AI/ML teams**