Dispatch Coordinator – Logistics & Customer Support

• *Order Execution and Planning**

• Review daily confirmed orders and prioritise dispatch based on delivery schedules.
• Plan and supervise vehicle loading as per material type, quantity, and destination.
• Coordinate with the production team for stock readiness and loading schedules. .

• *Vehicle and Transport Coordination**

• Allocate vehicles (own fleet or third\-party) based on order volume and urgency.
• Communicate loading instructions to drivers, loaders and transport partners.
• Ensure timely dispatch and reduce vehicle idle time (in\-transit).

• *Documentation and Compliance**

• Verify dispatch documents: Challan, Invoice, E\-Way Bill, Weighbridge Slip, Gate Pass.
• Maintain proper dispatch logs, physical and digital records (in ERP).
• Ensure documents are signed and acknowledged by the driver/customer.

• *Customer Communication**

• Inform customers about dispatch status, vehicle number, and expected delivery time.
• Handle customer queries related to the delivery schedule.

• *Coordination with Internal Departments**

• Work closely with Sales, Accounts (for payment clearance), material loading operator and Weighbridge Operators.
• Flag and escalate dispatch delays or order hold issues (e.g., pending payment or material unavailability).

• *MIS Reporting and Monitoring**

• Update daily dispatch report, pending order report, and vehicle movement log.
• Track order\-wise delivery performance and highlight delayed dispatches.
• Monitor fuel consumption trends.

• *Driver Feedback and Road Test**

• Collect fault feedback from drivers and verify issues with the Maintenance executive.
• Conduct random inspections to ensure the vehicle is maintained by drivers.

• *Qualifications and Skills**

• Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain.
• 3 to 5 years’ experience in quarry/material dispatch, truck fleet management, or construction materials logistics preferred.
• Strong coordination and communication skills.
• Understanding of quarry materials and the dispatch process.
• Basic knowledge of transport documentation (E\-way bill, invoices, etc.).
• Familiarity with weighbridge systems and ERP Software.
• Commitment to safety, quality, and continuous improvement.

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Application Question(s)

• what's your current salary ?
• What is your expected monthly salary?
• How many years of experience do you have in Dispatch, Logistics, or Transportation Coordination?

Work Location: In person