E-Commerce Specialist

E\-commerce Specialist Responsibilities

1\. Manage Online Store Operations

• Update product listings, descriptions, images, and pricing.
• Ensure product information is accurate and up to date.
• Monitor inventory levels and coordinate stock updates.

2\. Optimize Product Pages

• Improve product titles, descriptions, and keywords for search visibility.
• Conduct basic SEO for category and product pages.
• Analyze product performance and make improvements.

3\. Digital Marketing Support

• Assist with email marketing campaigns.
• Manage promotions, discounts, and seasonal sales.
• Coordinate with social media and advertising teams.

4\. Analyze Sales and Performance Data

• Track website traffic, conversion rates, and sales metrics.
• Generate reports and identify trends.
• Recommend strategies to increase revenue and customer engagement.

5\. Customer Experience Management

• Monitor customer feedback and reviews.
• Help resolve order\-related issues.
• Improve website usability and shopping experience.

6\. Marketplace Management

• Manage listings on platforms such as Amazon, Flipkart, and eBay.
• Ensure compliance with marketplace policies.
• Monitor marketplace performance and sales.

7\. Website Maintenance

• Coordinate website updates with developers.
• Test new features and functionality.
• Identify and report technical issues.

8\. Order and Fulfillment Coordination

• Monitor order processing and shipment status.
• Work with logistics and warehouse teams.
• Ensure timely delivery and customer satisfaction.

Key Skills Required

• E\-commerce platform knowledge (e.g., Shopify, amazon,flipkart etc.,)
• SEO and digital marketing
• Data analysis and reporting
• Product content management
• Customer service
• Excel/Google Sheets proficiency
• Communication and project coordination

Work Location: In person