Ecommerce Business Analyst

• *Company Description**

Seller Rocket is a leading provider of innovative solutions and services for online businesses. Our team, consisting of experienced professionals from top e\-commerce companies like Amazon, Flipkart, and Myntra, offers exceptional services and expertise in the e\-commerce industry. We have a vast network of connections with major marketplaces in India and specialize in areas such as pricing analysis, competitive analysis, and revenue generation to help sellers maximize their online business prospects.

• *Role Description**

This is a full\-time on\-site role for a located in Thanjavur , Tamil Nadu. The Key Account Manager will be responsible for day\-to\-day operations management of key accounts on various e\-commerce platforms. This includes activities such as business planning, customer service, and account management. Additionally, the Key Account Manager will contribute to brand building, website development, and inventory management.

• *Qualifications:**

• Analytical Skills, Business Planning, and Key Accounts Management
• Experience in Account Management and Customer Service
• Strong communication and interpersonal skills
• Ability to build and maintain client relationships
• Attention to detail and strong organizational skills
• Experience in the e\-commerce industry is preferred.

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• **Data Analysis:** Collect, analyze, and interpret data from various sources to identify trends, patterns, and opportunities for improvement in the e\-commerce business.
• **Customer Behavior Analysis:** Study customer behavior, preferences, and demographics to help shape marketing, product development, and user experience strategies.
• **KPI Tracking:** Monitor key performance indicators (KPIs) related to e\-commerce, such as conversion rates, customer acquisition costs, and revenue, and provide regular reports to management.
• **Market Research:** Conduct market research to identify industry trends, competitors, and opportunities for expansion or differentiation.
• **Business Insights:** Provide actionable insights and recommendations to cross\-functional teams, including marketing, sales, and product development, to support decision\-making and improve business processes.
• **Forecasting:** Develop sales forecasts and inventory management models to optimize stock levels and meet customer demand effectively.
• **Compliance:** Stay up\-to\-date with e\-commerce regulations and ensure that the company's practices align with legal requirements.

Pay: ₹9,700\.00 \- ₹15,000\.00 per month

Benefits

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Ability to commute/relocate

• Thanjavur, Tamil Nadu: Reliably commute or willing to relocate with an employer\-provided relocation package (Required)

Language

• Hindi (Preferred)

Work Location: In person