Executive Director - Operations, Product for Ops Finance & Location Strategy

• *JOB DESCRIPTION**

• *Key Responsibilities**

• Oversee **financial planning, forecasting, and performance management** across product and operations portfolios.
• Provide **clear narrative and insight into financial results**, including drivers of performance, risks, and opportunities.
• Lead **end\-to\-end transformation initiatives**, leveraging automation, data, and emerging technologies to modernize processes and enable scalable growth.
• Partner with Operations and Real Estate stakeholders to ensure **effective deployment of resources**.
• Drive **operational excellence**, identifying opportunities to improve productivity, standardizing processes, and enhance resiliency.
• Build strong partnerships with **CFOs, Ops Product Heads, Operations leaders, and functional stakeholders**.
• Lead, develop, and inspire a **large, multi\-level team (Analysts through VPs)** across multiple disciplines.
• Drive **talent strategy, succession planning, and capability building**, particularly in analytics, automation, and strategic thinking.

• *Required Qualifications, Capabilities, and Skills**

• 15\+ years of experience in **Finance, Operations, Strategy, or Business Management** within a global financial institution.
• Proven ability to **partner with CFOs and senior executives**, influencing strategic decisions.
• Exceptional **analytical, problem\-solving, and decision\-making capabilities**.
• Executive\-level **communication and storytelling skills**, with the ability to simplify complex topics.

• *Preferred Qualifications, Capabilities, and Skills**

• Advanced degree (MBA, Finance, or related field).
• Experience in **Operations, Location Strategy, or Corporate Real Estate/Workplace Strategy with be a plus**.
• Exposure to **data and digital transformation** (e.g., automation, advanced analytics, AI/ML).

• *ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

• *ABOUT THE TEAM**

Our Consumer \& Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most\-used digital solutions – all while ranking first in customer satisfaction.

Global Finance \& Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.