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Executive Housekeeper

HOTEL AIRLINK CASTLE,NEDUMBASSERY-COCHINKL, IN23h ago
Full-timevia indeed

Job Description

  • Oversee the daily operations of the entire Housekeeping Department.
  • Ensure all guest rooms are cleaned, inspected, and maintained to five\-star standards.
  • Maintain cleanliness and presentation of public areas, restaurants, lobbies, corridors, washrooms, and back\-of\-house areas.
  • Conduct regular inspections of guest rooms and public areas.
  • Ensure timely room readiness and coordination with the Front Office.
  • Maintain proper deep\-cleaning and preventive maintenance schedules.
  • Monitor housekeeping operations during peak occupancy and special events.
  • Lead, motivate, train, and develop the housekeeping team.
  • Prepare duty rosters, staffing schedules, and manpower planning.
  • Conduct departmental briefings and regular performance reviews.
  • Ensure grooming, discipline, punctuality, and professional conduct.
  • Identify training needs and conduct continuous training programmes.
  • Develop future leaders through coaching and succession planning.
  • Ensure the highest level of guest satisfaction through exceptional housekeeping services.
  • Handle guest complaints and special requests promptly and professionally.
  • Ensure VIP rooms, suites, and special amenities are prepared according to guest preferences.
  • Monitor guest feedback and implement corrective actions.
  • Maintain personalised service standards expected in a luxury hotel.
  • Budgeting \& Cost Control
  • Quality Assurance \& Hygiene
  • Coordination \& Administration.

\*

Pay: ₹30,000\.00 \- ₹45,000\.00 per month

Benefits

  • Food provided

Education

  • Diploma (Required)

Experience

  • Housekeeping management: 10 years (Required)

Work Location: In person

Job Overview

Job type
Full-time
Work mode
On-site
Location
Kochi
Posted
23h ago
Source
Indeed