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Executive Housekeeper
HOTEL AIRLINK CASTLE,NEDUMBASSERY-COCHINKL, IN23h ago
Full-timevia indeed
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Job Description
- Oversee the daily operations of the entire Housekeeping Department.
- Ensure all guest rooms are cleaned, inspected, and maintained to five\-star standards.
- Maintain cleanliness and presentation of public areas, restaurants, lobbies, corridors, washrooms, and back\-of\-house areas.
- Conduct regular inspections of guest rooms and public areas.
- Ensure timely room readiness and coordination with the Front Office.
- Maintain proper deep\-cleaning and preventive maintenance schedules.
- Monitor housekeeping operations during peak occupancy and special events.
- Lead, motivate, train, and develop the housekeeping team.
- Prepare duty rosters, staffing schedules, and manpower planning.
- Conduct departmental briefings and regular performance reviews.
- Ensure grooming, discipline, punctuality, and professional conduct.
- Identify training needs and conduct continuous training programmes.
- Develop future leaders through coaching and succession planning.
- Ensure the highest level of guest satisfaction through exceptional housekeeping services.
- Handle guest complaints and special requests promptly and professionally.
- Ensure VIP rooms, suites, and special amenities are prepared according to guest preferences.
- Monitor guest feedback and implement corrective actions.
- Maintain personalised service standards expected in a luxury hotel.
- Budgeting \& Cost Control
- Quality Assurance \& Hygiene
- Coordination \& Administration.
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Pay: ₹30,000\.00 \- ₹45,000\.00 per month
Benefits
- Food provided
Education
- Diploma (Required)
Experience
- Housekeeping management: 10 years (Required)
Work Location: In person
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Kochi
- Posted
- 23h ago
- Source
- Indeed