- *Ciklum** is looking for an **Expert Agentic Engineer** to join our team full\-time in India.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
As an Expert Agentic Engineer become a part of a cross\-functional development team engineering experiences of tomorrow. Together, we will work on the project to assess, restructure and optimize enterprise knowledge content for consumption by AI systems specifically RAG pipelines, generative AI, and emerging GEO (Generative Engine Optimisation) standards. This is a hybrid role combining strategic advisory with hands\-on delivery, working directly alongside content owners and technical teams.
- Audits existing knowledge base content against AI readiness criteria assessing structure, length, format, duplication, and retrievability
- Defines content standards and guidelines that make knowledge usable by RAG systems, conversational AI, and generative search
- Works hands\-on with content owners and subject matter experts to restructure and rewrite articles to meet those standards
- Advises on chunking strategies and content hierarchies that optimise retrieval accuracy in RAG pipelines
- Brings working knowledge of GEO principles to ensure content is structured for generative search as well as traditional SEO
- Liaises with technical teams to understand how content is ingested, retrieved and surfaced and feeds that back into content standards
- Experience structuring or restructuring knowledge content for AI or RAG systems ideally in a customer service or enterprise knowledge management context
- Familiarity with RAG pipeline mechanics, chunking, embedding, retrieval, relevance scoring, enough to make informed content decisions
- Understanding of GEO and how generative AI surfaces and prioritises content differently to traditional search
- Strong stakeholder engagement skills, able to work with multiple content owners across different teams without a single point of authority
- Comfortable working in ambiguity and defining the approach as they go, rather than following a fixed playbook
- Familiarity with knowledge management platforms, OSvC, Confluence, SharePoint or similar
- Conversational AI platform experience a plus but not essential
- *What\`s in it for you?**
- Strong community: Work alongside top professionals in a friendly, open\-door environment
- Growth focus: Take on large\-scale projects with a global impact and expand your expertise
- Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company\-paid certifications
- Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands\-on experience with cutting\-edge technologies
- Care: We’ve got you covered with company\-paid medical insurance, mental health support, and financial \& legal consultations
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting\-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game\-changing solutions and take your career to the next level.
- *Explore, empower, engineer with Ciklum!**
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
\#LI\-MA1
REQUIRED SKILLS
Agentic AI
Kore.ai
JOB INFO
Job Identification
3254
Job Category
Software Engineering
Posting Date
06/04/2026, 10:06 AM
Locations
Chennai
(Hybrid)