Eyewear Consultant

Job Role: Eyewear Consultant

Function: Sales

Reporting to: Store Manager

Business: Eyecare

job Type: contract (3\-year full\-time contract extendable based on performance).

Job Details

We are seeking your sourcing support for open positions at in Bangalore. To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transaction

Job Requirements

Education: HSC/Graduate

Relevant Experience: 0\- 4 years in Eyewear Category

Behavioural Skills

Customer Centricity

Delivers Results

Nurtures Relationships

Passionate about our Categories Products

Knowledge

Sales/ retail experience

Process Contributions

Sales: Product Sales

1\. Receive and engage with the customer to understand the customer’s requirement

2\. Introduce the various product offering to the customers and facilitate customer buying decision

3\. Prepare the estimate of the products selected and completing the sales transaction

4\. Achieve category wise sales target for the allocated section

5\. Assist the customer in a sales return or repair work

Sales: Retail Operations: Store Management

1\. Adhere to the standard operating procedures in the store

2\. Adhere to cost savings practices undertaken in the store

3\. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment

4\. Ensure proper and attractive display of the products at the appropriate counter

5\. Transfer the stock to the locker at the close of the day

6\. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft

7\. Monitor the dead stock and liaison with the store manager to minimise the same

8\. Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall

9\. Develop and maintain relationship and network with competitors to leverage leading practices \& learning to improve store level processes

Sales: Retail Operations: Feedback management

1\. Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings

Retail operations: Field sales operations management: Customer complaint resolution

1\. Manage customer queries and complaints as per the company guidelines

Salary: ₹22,000 – ₹30,800 (based on experience)

Minimum qualification: 12th Pass

Experience: 0–3 Years

Mandatory 30 days if the candidate resigns during or prior to the completion of the contract.

Pay: ₹22,000\.00 \- ₹30,000\.00 per month

Benefits

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Ability to commute/relocate

• Coimbatore Racecourse, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education

• Diploma (Preferred)

Location

• Coimbatore Racecourse, Coimbatore, Tamil Nadu (Preferred)

Work Location: In person