Nextbigbox is hiring a proactive FinTech & CRM Support Executive to provide technical support across their financial technology platforms and CRM systems. The executive will resolve technical issues, ensure smooth operations, and assist both internal staff and clients. Duties include troubleshooting database, PHP script, CRM module, and integration problems; tracking and coordinating bug fixes; responding to user queries with training and support; monitoring system performance and generating reports; collaborating with developers on enhancements; and documenting solutions while maintaining support knowledge bases.