Five9- Consultant, Technical Transformation- Sales & Service- Customer

Deloitte's Customer Team, which enhances client relationships through innovation and technology, seeks a Consultant for Technical Transformation within Sales & Service. This role focuses on leveraging advanced analytics, GenAI, and transformative technologies to improve customer experience and drive growth. You will work across customer strategy, digital product innovation, marketing, commerce, sales, and service, blending business strategy with technology and design. The team comprises strategists, data scientists, engineers, and architects solving critical customer-centric problems, and also encompasses business process outsourcing services.