Leng Kee Road
Full Time
- *Fleet \& Customer Support Assistant**
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Job Summary
As a Fleet Operations Assistant in Eurokars Leasing, you will play a key role in supporting the efficient operations of the fleet management department. This position involves a combination of administrative tasks, coordination with rental customers, and assistance in maintaining a well\-functioning fleet.
Key Responsibilities
- Oversee and execute daily vehicle upkeep to maintain optimal condition, including interior and exterior cleanliness and functionality.
- Ensure vehicles are consistently maintained, including regular servicing and repairs.
- Handle delivery and collection of vehicles to and from customers promptly and professionally.
- Attend to vehicle\-related issues such as accidents, replacements, or damages.
- Coordinate and arrange for vehicles to be sent for servicing and repairs, while maintaining communication and following up on progress with workshops and external service providers
- Communicate with drivers, rental customers, and internal departments to address inquiries and resolve issues.
- Resolve customer concerns and ensure a positive rental experience.
- Perform quality control (QC) checks to ensure vehicles meet company standards before delivery to customers.
- Keep accurate records of servicing, repairs, and vehicle status updates.
- Assist with other ad\-hoc tasks related to fleet and rental operations as required
Qualifications and Skills
- **Able to commit 5\.5 day work\-week**
- **Hold a valid Singapore driving license with minimum 4 years of driving experience**
- Previous experience in rental operations, fleet management, or a similar role is preferred.
- Operational excellence with strong work ethics and sense of accountability
- Ability to work collaboratively with cross\-functional teams and external partners.
- **Customer\-focused mindset with a commitment to delivering**