Franchisee Executive at ZEON — Chennai | Apply 2026 | 3rangaZ
Franchisee Executive
Full-timevia indeed
Job Description
- *Position:** Investor Support Executive
- *Working Hours:** 9:30 AM to 6:30 PM (Monday to Saturday)
Key Responsibilities
- Guide and assist investors through voice calls, emails, and other communication channels.
- Respond to investor queries regarding products, services, investments, documentation, and onboarding processes.
- Maintain professional communication and provide timely resolutions to investor concerns.
- Follow up with prospective and existing investors to ensure a smooth customer experience.
- Record and update investor interactions in the CRM system.
- Coordinate with internal departments to resolve investor issues and provide accurate information.
WhatsApp Community
Prepare and maintain investor communication records and reports.- Excellent verbal and written communication skills.
- Fluency in **Tamil and English** is mandatory.
- Proficiency in **any one additional language**: **Kannada, Hindi, or Telugu**.
- Strong customer service and relationship management skills.
- Ability to handle investor queries professionally over phone and email.
- Basic computer knowledge including MS Office and email handling.
- Ability to work independently and as part of a team.
- Any Graduate and Techical diploma or degree will be added advantage
- Prior experience in customer support, investor relations, tele\-calling, banking, finance, or related fields is preferred.
- As per company standards and candidate experience.
Pay: ₹16,655\.37 \- ₹25,000\.00 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Chennai
- Posted
- 2d ago
- Source
- Indeed