Front Desk Manager ( Telesales)

• *\*Job Description:\***

We are looking for a smart, customer\-focused, and target\-oriented Pre\-Sales \& Front Desk Executive to manage front desk operations while handling lead follow\-ups, appointment bookings, and client coordination. The candidate will be responsible for ensuring a smooth client experience and supporting business growth through effective pre\-sales activities.

\*Key Responsibilities:\*

\* Manage front desk operations and attend walk\-in clients professionally and ensure the reception area is well\-maintained and presentable.

\* Handle outbound calls to generated leads and prospective clients.

\* Follow up regularly with leads and convert inquiries into appointments/consultations.

\* Manage incoming calls, WhatsApp inquiries, and walk\-in clients professionally.

\* Maintain client records, lead data, and appointment schedules on CRM.

\* Coordinate with the sales and marketing team for campaigns and promotions.

\* Achieve daily and monthly calling, follow\-up, and appointment booking targets through outbound calling and lead conversion.

\*Desired Candidate Profile:\*

\* Experience in Pre\-Sales/Telesales/Outbound sales.

\* Strong communication and interpersonal skills.

\* Presentable, confident, and customer\-oriented personality.

\* Basic knowledge of MS Excel/CRM systems is preferred.

\* Ability to work in a fast\-paced and target\-driven environment.

\*Additional Benefits:\*

Very lucrative and uncapped incentive structure based on performance and conversions.

Job Type: Full\-time

Pay: ₹40,000\.00 \- ₹45,000\.00 per month

Experience

• Front desk: 1 year (Preferred)
• B2C Sales: 1 year (Preferred)

Work Location: In person