Front End Developer

• *Job Description:**

• *Job Description: Managed Services Front\-End Engineer**

• *Position Overview**

We are looking for an experienced, detail\-oriented, and service\-driven **Managed Services Front\-End Engineer** with strong expertise in **Salesforce Commerce Cloud (SFCC)** and hands\-on experience with **Storefront Reference Architecture (SFRA)**.

In this role, you will be responsible for supporting, enhancing, and optimising high\-performance, scalable, and visually engaging eCommerce storefronts for enterprise clients. You will work within a managed services environment, handling front\-end development, production support, issue resolution, minor enhancements, performance improvements, and ongoing platform maintenance.

The ideal candidate should have strong technical skills in SFCC front\-end development, a customer\-first mindset, excellent troubleshooting capabilities, and the ability to work in a dynamic environment with defined SLAs and shifting priorities.

• *Key Responsibilities**

• *SFRA\-Based Front\-End Development**

• Build, customize, and maintain modular, reusable front\-end components using the **SFRA framework**.
• Customize and extend SFCC templates using **ISML, JavaScript, jQuery, SCSS, Page Designer**, and other front\-end assets.
• Translate UI/UX designs into responsive, interactive, pixel\-accurate, and visually consistent web interfaces.
• Use the **Bootstrap framework** to deliver mobile\-first and responsive eCommerce experiences.
• Integrate UI components from established design systems while ensuring scalability and maintainability.
• Maintain visual consistency, usability, and reusability across all customer\-facing pages.
• Ensure cross\-browser compatibility across major browsers and devices.
• Follow accessibility standards including **WCAG** and **ADA** guidelines.

• *Managed Services, Support, and Maintenance**

• Provide front\-end support for SFCC\-based eCommerce platforms in a managed services model.
• Investigate, troubleshoot, and resolve production issues related to UI, templates, styling, scripts, responsiveness, and page rendering.
• Work on incident tickets, service requests, change requests, and minor enhancements within agreed SLAs.
• Perform root cause analysis for recurring front\-end issues and recommend long\-term fixes.
• Support regular deployments, hotfixes, releases, and post\-deployment validations.
• Monitor and improve front\-end performance, usability, and customer experience.
• Collaborate with client teams and internal stakeholders to clarify issues, provide updates, and ensure timely resolution.
• Maintain clear documentation for fixes, enhancements, known issues, and technical changes.

• *Collaboration, Standards, and Quality Control**

• Work closely with UX/UI designers, back\-end developers, QA engineers, business analysts, and client stakeholders.
• Participate in requirement discussions, impact analysis, and technical solutioning for front\-end changes.
• Support code reviews and ensure adherence to SFRA and front\-end development best practices.
• Mentor junior developers and help improve overall code quality within the team.
• Follow coding standards, version control practices, release processes, and change management guidelines.
• Ensure all front\-end deliverables are tested for responsiveness, accessibility, browser compatibility, and performance.

• *Technical Responsibilities**

• 4–7 years of experience in front\-end development.
• Minimum 2–3 years of hands\-on experience with **Salesforce Commerce Cloud**, preferably using **Storefront Reference Architecture**.
• Strong command of **HTML5, CSS3, SCSS, JavaScript ES6\+, jQuery**, and component\-based development.
• Proficiency in **ISML templates, SFRA architecture, Page Designer**, and JavaScript controllers.
• Experience in building responsive and mobile\-first interfaces using **Bootstrap**.
• Knowledge of JavaScript frameworks such as **React** is preferred.
• Strong understanding of SFCC cartridges, templates, scripts, content slots, assets, and storefront customization.
• Experience with front\-end performance optimization techniques such as:

+ Lazy loading

+ Code splitting

+ Image optimization

+ Critical CSS management

+ Minification and bundling

• Proficiency in **Git** for version control and collaborative development.
• Experience with **Webpack, NPM**, and front\-end build tools.
• Ability to troubleshoot complex front\-end issues across devices, browsers, and environments.
• Experience working with third\-party integrations, analytics tags, payment widgets, marketing tools, and personalisation components is a plus.
• Understanding of Agile delivery, ticketing tools, and support workflows such as **Jira, ServiceNow, Azure DevOps**, or similar platforms.

• *Core Competencies**

• Strong analytical and problem\-solving skills with the ability to debug complex issues quickly.
• Excellent communication and interpersonal skills.
• Ability to work effectively with cross\-functional and distributed teams.
• Strong ownership, accountability, and commitment to quality.
• Ability to manage multiple tickets, priorities, and deadlines in a fast\-paced managed services environment.
• Customer\-focused mindset with a commitment to service excellence.
• Proactive approach to identifying risks, performance issues, and improvement opportunities.
• Ability to mentor peers, share knowledge, and contribute to team capability building.
• Detail\-oriented with a strong focus on maintainable and scalable code.

• *Preferred Qualifications**

• Salesforce Commerce Cloud experience in a managed services or production support environment.
• Salesforce JavaScript Developer Certification is a plus.
• Experience with **Headless Commerce** architectures or **Progressive Web App** frameworks.
• Familiarity with SFCC Business Manager configuration.
• Experience supporting international eCommerce websites across multiple locales and currencies.
• Knowledge of SEO best practices for eCommerce storefronts.
• Experience with accessibility testing tools and performance audit tools such as Lighthouse.
• Immediate joiners or candidates with short notice periods will be preferred.

• *Qualifications**

• BE / B.Tech / MCA or equivalent technical qualification.
• Proven experience working with **Salesforce Commerce Cloud**.
• Strong front\-end development background with hands\-on experience in SFRA.
• Proficient in troubleshooting issues related to Salesforce configuration, customizations, integrations, and storefront behavior.
• Ability to adapt to a dynamic and fast\-paced environment with shifting priorities.
• Experience working with Indian and global clients in an Agile or managed services delivery model will be an advantage.

• *Good to Have**

• Exposure to eCommerce domains such as retail, fashion, luxury, FMCG, consumer goods, or B2C commerce.
• Understanding of CI/CD pipelines and deployment workflows.
• Experience with monitoring tools, logging tools, and defect management processes.
• Basic understanding of back\-end SFCC development concepts.
• Ability to contribute to continuous improvement initiatives, reusable component libraries, and support automation.

• *Location:**

DGS India \- Bengaluru \- Manyata N1 Block**Brand:**

Merkle**Time Type:**

Full time**Contract Type:**

Permanent