Front Office Assistant

Preferred Immediate Joining work place pollachi

• *Experience (minimum 01 years experience)**

• Handling calls, Check in , Check outs,
• Handling all reservation inquiries whilst maintaining a good relationship with travel agents and customers.
• Manage and maintain accurate information in the reservation system.
• Ensuring guest requirements are met by liaising with hotel teams.
• Ensuring an efficient and professional service on all guest communication channels.
• Actively sell hotel facilities and promotions with a positive up\-selling approach.
• Updating reservations reports and system with accurate information.
• Previous hotel / group reservation experience will be a definitive advantage.