Front Office Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role OverviewThe Front Office Coordinator is the primary point of contact and face of the organization at the Airoli Data Center's main reception, responsible for visitor management, access control coordination, and administrative support. Given the secure, access\-controlled nature of a data center environment, the role places particular emphasis on strict visitor logging, badge issuance, and adherence to security protocols, alongside delivering a professional, polished first impression to clients, employees, and international stakeholders visiting the site.

Key ResponsibilitiesVisitor \& Access Management

Greet all visitors and employees professionally; issue visitor badges and maintain accurate visitor logs per site security protocols.

Verify visitor identity and purpose of visit; coordinate with security teams for access approvals per facility protocol.

Coordinate meeting room bookings and manage front\-desk calendars.

Administrative Support

Perform filing, scanning, copying, and document updates as required.

Maintain updated records for front office and visitor management operations.

Support administrative tasks including data entry, travel arrangement coordination, and scheduling.

Receive and log incoming couriers/packages and coordinate internal distribution.

Monitor office supplies and place orders when necessary; track related office expenses and costs.

Front Desk \& Facility Presentation

Maintain a clean, tidy, and professional reception area at all times, stocked with necessary materials.

Ensure the reception reflects a polished, client\-ready environment suitable for a data center facility hosting technical and business stakeholders.

Service \& Stakeholder Engagement

Address visitor and employee queries and concerns in person with a customer\-oriented approach.

Engage confidently and professionally with international clients and stakeholders during site visits.

Support event coordination and workplace experience initiatives as assigned.

Take on additional duties as assigned by the Account Lead.

RequirementsGraduation or Diploma in a relevant field (hospitality background preferred but not mandatory).

Minimum 2 years' experience in front office operations within a corporate office setup; data center or critical facility experience is an advantage.

Excellent verbal and written communication skills, with proficiency in English.

Strong command of MS Office (Word, Excel, PowerPoint).

Familiarity with visitor management systems is desirable.

Sharp, proactive, detail\-oriented, with strong organizational and multitasking abilities.

Super\-presentable with a pleasant, professional demeanor.

Comfortable and confident engaging with international clients and senior stakeholders face\-to\-face.

Customer\-service orientation with sound problem\-solving ability.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well\-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.