G&P-USI Digital- Services Associate - Workfront-Hyderabad

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next\-generation, cutting\-edge products and services that deliver outstanding value and that are global in vision and scope? If yes, we need your expertise! **Work you'll do** As a Services Associate, Integration and Development on the **USI Digital team**, you will be responsible for delivering business solutions to internal stakeholders through helpdesk tickets, mini\-implementation projects, and initiatives aimed at enhancing productivity and innovation. * Manage helpdesk tickets and deliver resolutions aligned with quality standards and service level agreements. * Create reports in Adobe Workfront based on stakeholder requirements and customize the Workfront instance, including custom forms, layout templates, access levels, and user management. * Support implementation activities by managing project tasks, documenting meeting notes, setting up project plans in Workfront, and collaborating with team members. * Plan and conduct training sessions on tool navigation and respond to stakeholder questions through tickets and meetings. * Perform data governance activities, collaborate with teams within **USI Digital** and CMG in a consultative role, and support team workload during high\-volume periods. **The team** About **USI Digital team** USI Digital team offers innovative solutions that enable CMG to execute with agility, drive closed\-looped marketing, and achieve operational excellence by optimizing data, tools, people, and processes. * Partners with various CMG channels to deliver data\-driven insights in the form of dashboards and reports that help make informed decisions. * Provides end\-to\-end support around database management, reporting, and maintenance activities. * Proactively identifies opportunities for automation and reporting. **Location: Hyderabad** **Shift Timings: 2 PM to 11 PM** **Qualifications** Required: * 1\-3 years of experience working in Adobe Workfront. * Bachelor of Technology or Bachelor of Engineering. * Experience creating reports in Adobe Workfront based on stakeholder requirements. * Experience customizing Adobe Workfront, including custom forms, layout templates, access levels, and user management. * Experience translating business requirements into technical requirements. * Experience working in Agile methodologies. Preferred: * MBA. * Experience managing helpdesk tickets aligned with quality standards and service level agreements. * Experience planning and conducting tool training sessions. * Experience supporting implementation projects in Adobe Workfront. * Experience working with internal stakeholders across cross\-functional teams. **How** **you’ll** **grow** At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team\-based learning, and eLearning. DU: The Leadership Center in India, our state\-of\-the\-art, world class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India **Benefits** At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. **Deloitte’s culture** Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well\-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. **Corporate citizenship** Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill\-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. **Our purpose** Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. **Our people and culture** Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work. **Professional development** At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state\-of\-the\-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. **Benefits to help you thrive** At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. **Recruiting tips** From developing a stand out…