German Operations Manager

We are seeking an experienced, strategic, and results\-driven **German Operations Manager** to oversee, scale, and optimize our daily operations. In this role, you will lead localized operational strategies, manage cross\-functional teams, ensure strict adherence to local regulatory and compliance standards, and continuously improve processes to drive efficiency, customer satisfaction, and revenue growth. The ideal candidate possesses native or business\-fluent German (C2\), strong leadership capabilities, and a deep understanding of the German business landscape.

• *Responsibilities**

• Oversee day\-to\-day operations across German\-speaking markets to ensure seamless delivery.
• Develop, implement, and standardize SOPs and OLAs tailored to German market and regulatory requirements.
• Analyze operational metrics and apply Lean/Six Sigma principles to eliminate bottlenecks and optimize efficiency.
• Lead, mentor, and build a team of operational specialists, team leads, and support staff.
• Establish performance goals, conduct regular appraisals, and build a high\-performance culture.
• Direct localized hiring, onboarding, and retention strategies aligned with German labor standards.
• Maintain full compliance with GDPR, German/EU labor laws, health \& safety rules, and industry regulations.
• Partner with cross\-functional teams (Legal, HR, Finance) to mitigate operational, financial, and legal risks.
• Set up Quality Assurance (QA) frameworks to sustain service standards and product quality.
• Serve as the primary contact for vendors, service providers, and strategic partners in the DACH region.
• Negotiate contracts, enforce SLA compliance, and optimize vendor spend.
• Maintain clear alignment and reporting between local German operations and global leadership.

Pay: ₹2,000,000\.00 \- ₹2,200,000\.00 per year

Work Location: In person