Global Product Analyst (Level: Manager)

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963\. Today, we help clients with total transformation\-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom\-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading\-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As an HR Senior Product Analyst within BCG’s HR IT Systems Group, you will play a key role in the global implementation of our vendor management and external workforce system i.e. SAP Fieldglass. Working closely with the Transformation Product Owner, you’ll act as a functional expert, collaborating with cross\-functional teams to support requirements, analyze, design, and implement system solutions that align with business goals and compliance standards.

You will help translate business objectives into scalable system solutions that support global contingent workforce and services procurement processes.

You’ll collaborate with Product teams, IT colleagues, and HR stakeholders globally to continuously improve Fieldglass’ ability to meet evolving business needs in external workforce management.

You will also contribute to the strategic roadmap for Fieldglass, enabling more effective engagement of contingent labor and services procurement while enhancing user satisfaction and data\-driven insights.

You will act as a key liaison between senior HR and procurement leadership and the delivery team, owning stakeholder communication, escalation management, and alignment across global and regional business units.

You will oversee workstream planning and sprint governance, ensuring backlog health, milestone tracking, and on\-time delivery across cross\-functional Agile teams.

Among your responsibilities, you will

• Gather and document global and regional business requirements
• Support design workshops and process mapping sessions
• Translate functional requirements into detailed configuration specifications
• Support system integrations with Workday, SAP S4HANA, and Coupa
• Coordinate and support User Acceptance Testing (UAT) and SIT
• Validate data migration and perform reconciliation activities
• Assist in preparing deployment documentation and hypercare support
• Maintain comprehensive functional documentation
• Manage Product Backlog and agile delivery across sprints in partnership with Product Owner and scrum lead.
• Managed senior stakeholder relationships across, program, HR, Finance, Procurement and technology functions.
• Strive to ensure user stories are high quality as per agile best practices.

What You'll Bring

• 5–8 years in HR systems, VMS, procurement systems, or business systems as business analyst or support role
• 2\+ years hands\-on experience with SAP Fieldglass in an analyst or support capacity is required
• Experience participating in at least one SaaS implementation preferred
• Bachelor’s degree required
• Strong background in HR operations, especially around contingent workforce or vendor management
• Proven experience gathering, documenting, and translating business requirements into system specifications
• Skilled in creating functional documentation and understanding technical implications of proposed changes
• Strong problem\-solving and analytical skills, with the ability to assess design changes from a system\-wide perspective
• Excellent communication skills and ability to build partnerships with internal stakeholders
• Experience managing application configurations and executing thorough test plans
• Proficient in Excel and PowerPoint for reporting, analytics, and presentation
• Familiarity with data privacy practices, especially as they relate to external workforce data

Who You'll Work With

• Other members of the transformation team, including support teams
• Global HR, procurement, Finance and data stakeholders managing contingent labor, vendor relationships and payments
• Agile delivery teams, including developers, QA, product owners, and change managers
• External partners like implementation partner, MSP and technical teams supporting SAP Fieldglass integrations

Additional info

• *You’re Good At:**

In this global role, you will work with stakeholders, team members, and customers around the world. You should thrive in a dynamic, fast\-paced environment and demonstrate a strong focus on stakeholder needs and user experience.

• Translating complex business requirements into actionable SAP Fieldglass requirements for technology teams (configurations, integrations, data etc.)
• Supporting the Fieldglass Product Owner in planning and delivering transformation
• Supporting global template design and localization efforts
• Managing detailed documentation in a structured manner
• Demonstrating strong critical thinking skills when evaluating the broader impacts of system changes
• Working in fast\-paced transformation environments
• Managing and prioritizing backlog items using tools like Jira, ensuring timely delivery through agile sprint cycles
• Staying up to date with SAP Fieldglass trends, releases, and best practices to recommend future improvements

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.