Job Title: Creative \& E\-Commerce Executive
- **Department:** Marketing \& Brand Communications (Supporting the ING Group)
- **Reports To:** Business Operations Manager / Managing Director (You)
- **Position Type:** Full\-time
- **Location:** Mohali
Job PurposeThe Creative \& E\-Commerce Marketing Executive is responsible for developing all visual assets, corporate profiles, and marketing materials for the group, while actively managing the day\-to\-day backend of our online retail storefront. This role bridges creative graphic design with commercial digital execution to drive brand outreach and product sales. Core Responsibilities 1\. Visual Design \& Marketing Communications
- **Brand Assets:** Design high\-end corporate profiles, pitch decks, and project presentations for **ING family** to convert design\-and\-build leads.
- **Marketing Collateral:** Create digital flyers, brochures, newsletters, and social media creatives (Instagram, LinkedIn, Facebook) that align with company guidelines.
- **Ad Creative Development:** Design high\-converting static images, carousels, and simple short\-form video formats (Reels/Shorts) for digital paid ad campaigns.
2\. Product Profiling \& Cataloguing
- **Product Profiling:** Collaborate with the design and production teams to write clear, compelling technical specifications and product descriptions for retail items (e.g., easels, custom joinery furniture).
- **Visual Presentation:** Edit raw product photos, mockup lifestyle images, and arrange catalog layouts to present retail items professionally to customers.
3\. E\-Commerce Store Operations (INARTE / Artkarri)
- **Website Management:** Update product listings, pricing, banners, and landing pages on the e\-commerce platform (e.g., Shopify, WooCommerce).
- **Inventory \& Order Synchronization:** Monitor online stock levels, coordinate with the warehouse team on orders, and log fulfillment tracking numbers.
- **Basic Analytics:** Track weekly website traffic, bounce rates, and cart abandonment data to share during weekly head office operations meetings.
Candidate Profile \& Qualifications
- **Experience:** **2 to 3 years** of hands\-on experience working as a graphic designer or digital marketing executive for an e\-commerce brand, design studio, or creative agency.
- **Education:** Graduate degree in Graphic Design, Applied Arts, Visual Communication, or Digital Marketing.
- **Technical Software Stack:**
- *Design Tools:* High proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or advanced Figma/Canva for rapid asset production.
- *E\-Commerce Platforms:* Practical knowledge of handling basic backends like Shopify or WordPress/WooCommerce.
- *Video Editing:* Basic capability to edit short\-form videos using CapCut, Premiere Pro, or mobile video editing suites.
- **Writing Skills:** Strong capability to draft professional, grammatically correct English copy for social media posts, email newsletters, and website product listings.
Key Performance Indicators (KPIs)
- **Creative Turnaround Time:** Delivering approved design assets and profiles within 48 hours of an internal request.
- **Listing Accuracy:** Maintaining zero pricing, dimension, or specification errors on the e\-commerce storefront.
- **Content Engagement:** Consistent publishing schedule and an upward trend in organic social media engagement.
- **E\-commerce Operations Health:** Ensuring online order tracking data is updated and passed to fulfillment.
Pay: ₹25,000\.00 \- ₹30,000\.00 per month
Work Location: In person