HR Executive

Job Summary

We are looking for an HR Executive cum Staff Trainer to manage HR activities, train employees, implement company SOPs, and improve staff productivity and performance.

Key Responsibilities

• Manage attendance, leave, employee records, recruitment, and onboarding.
• Conduct staff induction and regular training sessions.
• Train telecallers in calling scripts, admission counselling, follow\-ups, and objection handling.
• Train administrative staff in documentation, data entry, and customer service.
• Implement SOPs and monitor compliance across departments.
• Evaluate staff performance through call audits, assessments, and feedback.
• Identify training gaps and provide corrective coaching.
• Prepare daily, weekly, and monthly HR and training reports.

Qualifications \& Skills

• Bachelor's degree in HR, Business Administration, or a related field; MBA HR preferred.
• At least 1 years of relevant experience preferred.
• Strong communication, leadership, training, and organizational skills.
• Knowledge of HR operations, SOP implementation, MS Office, and reporting.

Pay: ₹11,000\.00 \- ₹20,000\.00 per month

Benefits

• Paid time off

Ability to commute/relocate

• Chalapuram, Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education

• Master's (Preferred)

Experience

• HR: 1 year (Required)

Language

• English (Required)

Location

• Chalapuram, Calicut, Kerala (Required)

Work Location: In person