- *Employment Type:** Full\-Time
- *Work Mode:** Work from Office (5 Days a Week)
Fornax BPO is a premier healthcare business process management company providing specialized Revenue Cycle Management (RCM) services to healthcare providers across the United States. Through our deep expertise in medical coding, claims management, denial management, accounts receivable management, and provider credentialing, Fornax BPO empowers healthcare organizations to maximize operational efficiency and financial performance while focusing on superior patient care.
We are seeking a dynamic, people\-focused HR Generalist to oversee the end\-to\-end employee lifecycle while serving as a trusted strategic partner to employees, managers, and business leaders. This role demands a robust foundation in HR operations, talent acquisition, employee engagement, and workforce administration, alongside the ability to cultivate meaningful stakeholder relationships across the organization.
The ideal candidate will possess exceptional verbal and written communication skills, exhibit strong ownership and accountability, and thrive while managing multiple priorities in a fast\-paced environment. We are looking for a proactive professional who can influence, collaborate, and partner effectively with stakeholders to drive a positive employee experience and support overarching organizational goals.
- *1\. Talent Acquisition \& Recruitment**
- Manage full\-cycle recruitment activities, including proactive candidate sourcing, screening, interview coordination, offer management, and onboarding support.
- Partner closely with hiring managers to analyze manpower requirements and ensure the timely closure of open positions.
- Build and maintain robust talent pipelines to meet current and future business demands.
- Deliver an exceptional and professional candidate experience throughout the recruitment lifecycle.
- Support strategic employer branding and talent attraction initiatives.
- *2\. Onboarding \& Offboarding**
- Coordinate comprehensive onboarding activities to deliver a seamless, welcoming, and engaging integration experience for new hires.
- Manage all joining formalities, background documentation, corporate induction programs, and internal HR system updates.
- Facilitate structured employee separation processes, including conducting exit interviews, managing clearance formalities, and drafting offboarding documentation.
- Coordinate Full \& Final Settlement (FnF) processing in alignment with finance and relevant stakeholders.
- *3\. Employee Lifecycle Management**
- Maintain, audit, and update accurate employee records and central HR databases.
- Oversee employee probation extensions, confirmations, internal transfers, promotions, and other key employee lifecycle events.
- Ensure absolute accuracy of employee data and strict compliance with established HR policies and procedures.
- Assist in the implementation of core HR initiatives, cross\-functional programs, and continuous process improvements.
- Provide timely, high\-quality support for day\-to\-day employee queries and HR\-related requests.
- *4\. HR Operations, Payroll \& Compliance**
- Support daily HR operations, administrative workflows, and facility\-related HR tasks.
- Coordinate comprehensive monthly payroll inputs, including tracking attendance, leave records, performance incentives, and employee data validation.
- Assist in seamless payroll processing and ensure rapid resolution of employee payroll\-related queries.
- Support statutory compliance management, including tracking PF, ESI, PT, and other applicable labor regulations.
- Administer employee benefits programs and manage clear, timely benefit\-related communications.
- Generate accurate HR data reports, tracking dashboards, and Management Information Systems (MIS) as required by leadership.
- *5\. Employee Relations \& Engagement**
- Act as the primary point of contact for employees on all HR\-related inquiries and workplace matters.
- Support structured grievance handling and conflict resolution while maintaining the highest levels of confidentiality and professionalism.
- Plan, organize, and execute impact\-driven employee engagement initiatives, cultural events, and rewards and recognition (R\&R) programs.
- Partner with department managers to promote a positive, collaborative, and inclusive workplace culture.
- Drive localized initiatives designed to enhance employee satisfaction, talent retention, and the overall employee experience.
- *Qualifications \& Skills**
- Bachelor’s degree in Human Resources, Business Administration, or a closely related field.
- 2–4 years of proven experience in an HR Generalist, HR Operations, or Employee Relations capacity.
- Strong foundational understanding of modern recruitment methodologies, employee lifecycle management, HR operations, and employee engagement practices.
- Solid basic understanding of payroll workflows, benefits administration, and Indian statutory compliance rules.
- Excellent verbal and written communication skills with strong business vocabulary.
- Strong stakeholder management capabilities with a proven ability to build trust\-based relationships.
- Ability to influence, collaborate, and work effectively with both front\-line employees and functional business leaders.
- High proficiency in MS Office applications, particularly advanced MS Excel formulas and hands\-on experience with HRMS platforms.
- Strong organizational, multi\-tasking, coordination, and proactive problem\-solving skills.
- Absolute ability to maintain confidentiality and handle sensitive employee information with extreme discretion.
- Prior experience working in a fast\-paced, high\-growth environment (such as an ITES, BPO, or healthcare services setup).
- Strong interpersonal skills with a natural ability to connect, engage, and collaborate across diverse teams.
- Demonstrated history of driving ownership, taking initiative, and applying a solution\-oriented lens to business challenges.
- Immediate joiners or candidates possessing a notice period of up to 15 days will be heavily preferred.
- Be a pivotal part of a growing, globally recognized healthcare business services organization with an elite international clientele.
- Gain deep, end\-to\-end exposure across the entire employee lifecycle and all core functional areas of corporate HR.
- Work within a highly collaborative, energetic, and employee\-centric corporate environment.
- Access continuous learning pathways, professional development resources, and clear career growth trajectories within the expanding Fornax Group.
Pay: ₹500,000\.00 \- ₹700,000\.00 per year
Benefits
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s)
- What is your current location?
- What is your current CTC?
- What is your Expected CTC?
- What is your Notice Period (In days)?
- Are you willing to work from office 5 days a week ?
Work Location: In person