HR Head
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Job Description
Home Appliances and Consumer Electronics Narang Electronics or similar multi\-brand dealer showrooms, the HR Head profile requirement is as follows:\-
Candidate Profile \& Qualifications
Industry Experience: 8 to 12\+ years in Human Resources, with a mandatory 3\+ years leading HR in consumer durables, home appliances, or electronics retail (e.g., Reliance Digital, Croma, or prominent regional electronics chains).
Education: MBA or Postgraduate Degree in HR, Industrial Relations, or Business Administration.
Key Skills: Expert\-level knowledge of retail HRMS platforms, cross\-brand stakeholder management, and performance incentive design.
Key Job Responsibilities
OEM Brand Training \& L\&D: Partner with appliance manufacturers (e.g., IFB, Haier, Samsung) to coordinate continuous product knowledge workshops, tech\-spec training, and soft\-skills programs for floor staff.
Incentive \& Commission Modeling: Design and implement competitive sales commission structures based on high\-ticket consumer durable metrics, extended warranties, and festival seasonal targets.
Technical Sourcing: Lead the recruitment of skilled customer service executives, delivery personnel, and in\-store product demonstrators who understand complex product specifications.
Turnover \& Retention Strategies: Address the unique retail challenge of high floor\-staff turnover by building career progression paths from Sales Executives to Store Managers.
Multi\-Store Compliance: Overhaul and enforce compliance under regional Shop and Establishment Acts, commercial logistics, and wage guidelines across all retail outlets.
Pay: ₹40,000\.00 \- ₹60,000\.00 per month
Work Location: In person
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Gurugram
- Posted
- 1d ago
- Source
- Indeed