HR Manager

Position: Senior Executive\- HR

Location: Ghaziabad ,Noida

Industry: Outsourcing (KPO)

Reports to: HR Head / CEO Role

Summary The Sr. HR person Main portfolio will be, Talent Acquisition, implementing employee policies, and enhancing organizational culture within the Policy setting. This role requires a deep understanding of Accounts Outsourcing industry dynamics, talent management, and employee engagement, helping to foster a high\-performance, collaborative environment.

Key Responsibilities  Talent Acquisition \& Management: o Collaborate with hiring managers to understand staffing needs and manage recruitment efforts to attract, screen, and hire top talent. o Oversee on boarding and orientation processes to ensure a smooth transition for new hires.

 EmployeeRelations: o Actasa primarycontact for employee concerns, providing resolution and advice on issues to support employee satisfaction and engagement. o Conduct regular check\-ins with employees to assess job satisfaction, address grievances, and provide conflict resolution.

 Performance Management: o Support the implementation of performance management systems and processes to evaluate and improve employee performance. o Assist managers in setting clear performance objectives and providing feedback to employees regularly.

 Learning \&Development: o Identify training needs and coordinate development programs to enhance employee skills, knowledge, and engagement. o Facilitate workshops, training sessions, and development programs specific to Overseas accounts demands.

 HRPolicyImplementation: o Ensure HR policies are up\-to\-date, effectively communicated, and aligned with organizational goals. o Enforce compliance with company policies, and industry standards.

 EmployeeEngagement \&Retention: o Drive employee engagement initiatives to foster a positive work culture and reduce turnover. o Conduct Fun Friday and other cultural activities. o Conduct regular employee engagement surveys and develop action plans based on feedback.

 Data\&Reporting: o Maintain HR records, analyse HR metrics, and prepare reports to provide insights to the leadership team. o Use datato support decision\-making and strategic HR initiatives. Qualifications \& Skills

 Bachelor’s degree in Human Resources, Business Administration, or related field;

 4\-8years of HR experience, with at least 1\-2 years in a supervisory or managerial role.

 Strong knowledge of HR practices.

 Excellent interpersonal and communication skills, with the ability to handle sensitive situations tactfully.

 Proficiency in HRMS and Microsoft Office Suite.

 Strong problem\-solving skills and the ability to make decisions under pressure

Pay: ₹40,000\.00 \- ₹80,000\.00 per month

Benefits

• Provident Fund

Work Location: In person