Job Summary
The HR Manager is responsible for overseeing all human resource functions within a passenger vehicle dealership, including recruitment, employee engagement, payroll coordination, statutory compliance, performance management, training, and organizational development. The role supports dealership operations across sales, service, body shop, spare parts, CRM, and administration while ensuring compliance with company policies and labor regulations.
Key ResponsibilitiesRecruitment \& Talent Acquisition
* Manage end\-to\-end recruitment for
- Sales consultants
- Relationship managers
- Service advisors
- Technicians
- CRM executives
- Insurance \& finance executives
- Accounts and administration staff
- Coordinate manpower planning with department heads.
- Conduct induction and onboarding programs for new employees.
- Develop hiring pipelines through job portals, consultants, and campus hiring.
HR Operations \& Payroll
- Monitor attendance, leave management, shift schedules, and overtime.
- Coordinate monthly payroll processing including incentives and commissions.
- Maintain employee records, HRMIS data, and documentation.
- Handle employee confirmations, transfers, promotions, and exit formalities.
- Prepare HR reports and MIS for management review.
Statutory Compliance
* Ensure compliance with
- PF \& ESIC
- Gratuity \& Bonus
- Shops \& Establishment Act
- POSH compliance
- Labor laws and disciplinary procedures
- Coordinate audits and inspections from government authorities and OEMs.
- Maintain updated HR policies and employee handbook.
Performance Management
- Implement KPI and performance appraisal systems for dealership staff.
- Support target\-based evaluation systems for:
- Vehicle sales
- Customer satisfaction
- Workshop productivity
- Insurance and finance penetration
- Coordinate increment, promotion, and performance review processes.
Employee Relations \& Engagement
- Handle employee grievances and disciplinary matters.
- Conduct engagement programs, celebrations, and welfare initiatives.
- Promote positive workplace culture and teamwork.
- Support employee retention and succession planning initiatives.
Training \& Development
- Coordinate OEM training programs for sales and service teams.
- Identify skill gaps and arrange behavioral and technical training.
- Track training effectiveness and certification status.
- Support leadership development initiatives.
Administration \& Coordination
- Coordinate with dealership management on manpower budgets and HR planning.
- Supervise housekeeping, security, and facility administration if assigned.
- Support dealership expansion, branch staffing, and operational restructuring.
- Liaise with consultants, vendors, and external agencies.
Required Skills
- Recruitment \& Talent Acquisition
- Labor Law \& Statutory Compliance
- Payroll Coordination
- Employee Engagement
- Performance Management
- Communication \& Negotiation Skills
- HRMS/ERP Knowledge
- Conflict Resolution
- Leadership \& Team Handling
- MS Office Proficiency
Preferred Qualifications
- MBA/PGDM in Human Resources
- 5–10 years HR experience
- Automobile dealership experience preferred
- Exposure to passenger vehicle OEM processes is an advantage
Key Performance Indicators (KPIs)
- Attrition rate
- Hiring turnaround time
- Employee engagement score
- Compliance audit score
- Training completion rate
- Employee productivity
- Retention of key talent
Pay: ₹50,000\.00 \- ₹55,000\.00 per month
Work Location: In person