HR Manager

• *Job Title: HR Manager**
• *Location: Malad (West), Mumbai**
• *Experience: 3 Years to 6 Years**
• *Qualification: Graduate in any discipline**
• *Only Mumbai Suburban\-based candidates apply for this Position (Bhayander to Dadar).**
• *We are 6 days working: Monday to Saturday**

• *Objective of the Role:**

The HR Manager will be responsible for driving HR Operations and overseeing Talent Acquisition (20%), while ensuring strong governance, compliance, employee engagement, and cultural alignment. The role demands hands\-on expertise in HR operations, audit compliance (ISO, SOC 2\), performance management, employee relations, and policy framing, along with the ability to leverage AI tools and HR chatbots for operational efficiency.

• *Job Description:**

1\. **HR Operations \& Employee Lifecycle Management:**

• Manage end\-to\-end HR operations, including onboarding, confirmations, transfers, role changes, and exits.
• Ensure accurate maintenance of employee records, HR MIS, and documentation.
• Oversee HR workflows to ensure consistency, compliance, and efficiency.
• Act as the primary point of contact for operational HR matters.

2\. **Policy Framework, Rules \& Regulations:**

• Address employee concerns and conflicts in a fair and timely manner.
• Ensure policies are aligned with organizational goals, legal requirements, and compliance standards.
• Communicate policies effectively and ensure organization\-wide adherence.
• Periodically review policies to support evolving business and workforce needs.

3\. **Compliance, Audit \& Governance:**

• Ensure HR compliance with ISO standards, SOC 2 controls, and other regulatory/audit requirements
• Prepare and maintain audit documentation, evidence registers, and compliance trackers.
• Coordinate and support internal and external audits; ensure timely closure of audit observations.
• Work closely with InfoSec, Legal, and Management teams to ensure governance alignment.

4\. **Performance Management System (PMS):**

• Drive and manage the Performance Management process, including goal setting, reviews, appraisals, and feedback cycles.
• Ensure fair, transparent, and consistent performance evaluation practices.
• Support managers in performance discussions, improvement plans, and capability development.
• Track performance metrics and provide actionable insights to leadership.

5\. **Employee Relations \& Conflict Resolution:**

• Act as a trusted partner for employees and managers to address workplace concerns.
• Handle employee grievances, disciplinary matters, and conflict resolution with sensitivity and fairness.
• Ensure adherence to disciplinary processes, corrective actions, and documentation standards.
• Foster a positive and respectful work environment

6\. **Culture Building \& Employee Engagement:**

• Drive initiatives that strengthen organizational culture, values, and employee engagement.
• Promote collaboration, transparency, and ownership across teams.
• Support leadership in embedding cultural values into daily operations and people practices.
• Design and execute engagement initiatives aligned with company culture and growth goals.

7\. **Talent Acquisition Oversight:**

• Oversee recruitment strategy, workforce planning, and hiring timelines.
• Guide recruiters on role requirements, interview frameworks, and hiring quality.
• Participate in final interviews for key positions and provide decision support.
• Monitor hiring metrics and continuously improve recruitment effectiveness.

8\. **HR Technology, AI \& Automation:**

• Leverage HRMS platforms, AI tools, and HR chatbots to streamline HR operations and employee support.
• Implement automation for onboarding, policy dissemination, employee queries, and reporting.
• Identify opportunities to enhance HR efficiency through technology and digital tools.

• *Skills \& Competencies Functional \& Technical Skills:**

• Strong expertise in HR operations, compliance, audits, and governance.
• Practical exposure to ISO, SOC 2, and compliance\-driven environments.
• Ability to design and enforce policies, SOPs, and internal regulations.
• Proficiency in HRMS, AI tools, and chatbot\-enabled HR operations.
• Excellent documentation and process orientation.

• *Soft Skills \& Behavioral Competencies:**

• Exceptional attention to detail with a strong compliance mindset.
• Quick action and problem\-solving abilities in operational scenarios.
• Strong conflict resolution and employee handling skills.
• Strong interpersonal and stakeholder management capabilities.

Job Type: Full\-time

Pay: ₹480,000\.00 \- ₹800,000\.00 per month

Benefits

• Provident Fund

Work Location: In person