We are looking for an Implementation Engineer to join our team. The ideal candidate should possess strong problem\-solving abilities and be capable of collaborating closely with clients to ensure high levels of satisfaction.
*Responsibilities:**
Work with the development team to resolve software\-related issues.
Create and modify SQL scripts for onboarding new clients and adding new functionalities.
Implement, install, and configure software at client locations.
Assist in customizing client database scripts and troubleshooting issues.
Execute test plans, document problems, and coordinate with the development team to communicate and prioritize bugs for new software releases.
Collaborate with clients to address and resolve queries related to software implementation.
Build and maintain strong business relationships with clients to ensure maximum customer satisfaction.
Perform any additional duties appropriate to the role and responsibility level.
*Requirements:**
Strong communication skills in English (both spoken and written) are mandatory.
Ability to conduct scope studies at client sites and communicate findings effectively with the development team.