IMU-SONG Strategy Manager

• *Job Title – IMU Digital Commerce Manager**

• *Management Level: 07 – Manager**

• *Location: NCR / Mumbai / Bangalore**

• *Must have skills:** Digital commerce strategy \& execution, Category / portfolio management, Customer experience optimization, D2C/Marketplaces/Omnichannel/Quick Commerce, Data driven decision making, Stakeholder Management across cross\-functional teams, Team leadership \& delivery ownership

• *Good to have skills:** Working knowledge of digital marketing, Product management, understanding of emerging technologies, AI / GenAI applications in commerce, Commerce platforms \& MarTech exposure

• *Job Summary:**

We are looking for a strategic and execution\-focused Digital Commerce Manager to own and drive performance across D2C, marketplaces, omnichannel and quick commerce platforms. This role requires strong business ownership with hands\-on experience in running digital commerce or a major category, with accountability for revenue, traffic, conversion, AOV/ATV, and customer experience metrics. The ideal candidate will work closely with cross\-functional teams across business, marketing, technology, design, supply chain, customer support, etc. to deliver seamless digital shopping experiences and drive revenue growth. Product management capability is a valuable additional skill, and exposure to AI / GenAI or advanced analytics\-led initiatives is a strong differentiator.

• *Roles \& Responsibilities:**

• Own end\-to\-end performance of digital commerce and drive growth for our clients
• Deliver revenue growth by enhancing the customer experience and optimizing for conversion, engagement and retention
• Lead and manage a team to deliver business outcomes
• Define and execute category strategies (assortment, discovery, content, visibility, etc.)
• Partner with cross\-functional teams to enable and deliver experiences / journeys
• Use data, insights, and experimentation to prioritize and solve problems
• Stay up\-to\-date with e\-commerce and digital trends to guide innovation
• Contribute to product roadmap and platform enhancements where applicable
• Champion best practices in UX and customer journey design

• *Professional \& Technical Skills:**

• Strong knowledge of digital commerce ecosystems and customer journeys
• Strong grasp of digital commerce KPIs and operating levers
• Ability to translate customer needs into functional and technical execution plans
• Strong analytical mindset with experience in A/B testing and data visualization
• Excellent communication, leadership, and collaboration skills with execution discipline
• Proficient in MS Excel, PowerPoint, and product analytics dashboards
• Experience working in matrixed or global organizations is a plus

About Our Company \| Accenture

• *Experience:** Minimum 8\+ year(s) of experience.

• *Educational Qualification:** Master’s degree in business administration (MBA) or post graduate degree in management (PGDM) from premier institutes preferred