Job Description
Infrastructure Manager\- India/APAC
Requisition ID: 4312
Job Location: Gurgaon \- India
Category for Job Posting: Digital and Information Technology
Job Type for Job Posting: Full Time
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- *About Us**
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Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity\-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
- *Grow a Career. Build a Future!**
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
- *Job Purpose**
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The Infrastructure Manager leads the strategy, delivery, and operations of enterprise infrastructure across Asia Pacific and India, spanning on‑premises and cloud‑enabled platforms. The role ensures secure, resilient, compliant, and cost‑effective compute, network, and storage services that support business growth, regional expansion, and global technology standards.
- *Key Responsibilities**
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- *Strategy, Architecture \& Transformation:**
- Own the APAC \& India infrastructure strategy and multi‑year roadmap, covering data centers/colocation, VMware\-based compute and virtualization, core network services (LAN/WAN/Wi‑Fi, internet/telecom), and enterprise storage and backup platforms.
- Drive evolution of the regional infrastructure footprint toward cloud‑enabled and hybrid architectures, leveraging Microsoft Azure and aligned enterprise technologies.
- Define and govern standard architectures, reference designs, and patterns for compute, network, and storage, aligning with global standards while addressing regional regulatory and site‑specific requirements.
- Partner with Global Infrastructure and Enterprise Architecture teams to influence global strategy based on regional needs and operational insights.
- *Operations, Reliability \& Resilience:**
- Lead day‑to‑day regional infrastructure operations with a strong focus on availability, performance, scalability, and resilience.
- Establish and track operational KPIs (availability, incident trends, change success, recovery times) and drive continuous service improvement.
- Own lifecycle and capacity management for infrastructure platforms, including refresh planning, patching, firmware updates, OS upgrades, and demand forecasting.
- Own data protection and resiliency practices, including backup/restore, replication, disaster recovery planning, and routine DR testing with documented outcomes and remediation tracking.
- Lead major incident, problem, and change management for infrastructure services, ensuring strong governance, root‑cause elimination, and learning from outages.
- *Security, Risk \& Compliance:**
- Partner closely with Security, Risk, and Compliance teams to implement infrastructure controls, including secure configurations, segmentation, privileged access, logging, and vulnerability management.
- Support internal and external audits across APAC and India, ensuring evidence‑based compliance with regulatory, data protection, and corporate policies.
- *Vendor, Commercial \& Financial Management:**
- Own regional vendor strategy and commercial management across telecom carriers, colocation providers, infrastructure OEMs, and support partners.
- Lead RFP/RFQ processes, vendor evaluations, negotiations, and contract renewals; manage SLAs, performance, risk, and cost optimization.
- Establish vendor governance mechanisms such as scorecards, QBRs, service reviews, and escalation paths.
- Manage infrastructure budgets and forecasts, balancing reliability, transformation investments, and cost efficiency.
- *Leadership \& Stakeholder Management:**
- Build, lead, and mentor a high‑performing, geographically distributed team, setting clear goals, developing future leaders, and fostering an inclusive, high‑accountability culture.
- Partner with application, workplace, and business technology leaders to support site builds, expansions, connectivity upgrades, and platform modernization programs.
- Act as a trusted regional infrastructure leader to senior stakeholders through clear communication, executive‑level reporting, and data‑driven recommendations.
- *Experience Required**
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- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 15\+ years of experience in infrastructure engineering and operations, including 5\+ years in senior leadership roles managing managers and/or geographically distributed teams.
- Deep hands‑on and architectural expertise in on‑prem infrastructure: VMware virtualization, enterprise networking, storage, and backup technologies.
- Solid experience with cloud infrastructure, particularly Microsoft Azure (IaaS, networking, identity, governance, and cost management fundamentals).
- Proven delivery of large‑scale infrastructure programs, such as data center or colocation build‑outs, hardware refreshes, network modernization, and resiliency initiatives.
- Strong grounding in operational excellence and ITIL‑aligned practices, including incident, problem, change, and capacity management.
- Experience working in regulated environments, with demonstrated collaboration with Security and Compliance teams.
- Demonstrated success in vendor negotiation and commercial management, working closely with Procurement, Legal, and Finance.
- Excellent written and verbal communication skills, with the ability to influence senior stakeholders.
- *Preferred Qualifications**
- Experience leading APAC and India infrastructure across multiple countries and cultures, including colocation and regional regulatory considerations.
- In‑depth experience managing VMware vSphere environments at scale (vCenter, clusters, HA/DRS, lifecycle management).
- Strong networking expertise (routing and switching, WAN/SD‑WAN, internet edge, DNS/DHCP/IPAM, segmentation).
- Strong storage and data protection background (SAN/NAS/object, replication, ransomware‑resilient backups).
- Experience leading strategic sourcing and vendor transitions for infrastructure services.
- Exposure to implementing Artificial Intelligence in support of Infrastructure operations processes and technologies.
- Relevant certifications (ITIL, VMware VCP, Cisco CCNP/CCIE, Microsoft, or major storage vendors) are a plus.
- Experience supporting 24x7 operations and follow‑the‑sun support models.
- *What We Offer**
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At CNH, our people are at the heart of everything we do. That’s why we offer a comprehensive benefits program designed to support your health, well\-being, and long\-term success. From competitive compensation to flexible work arrangements and opportunities for continuous development, our benefits reflect our commitment to creating an environment where employees feel supported and empowered—both personally and professionally. We believe that when you’re given the tools to thrive, you can drive meaningful impact. At CNH, you’ll not only find the resources to succeed today—you’ll find the foundation to grow a career and build a future.
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