Inside Sales Coordination Executive

• *Job Description – Inside Sales Coordination Executive**

• *Position:** Inside Sales Coordination Executive
• *Department:** Sales

• *Location:** \[Mumbai / Marine Lines]
• *Experience:** 1–3 Years
• *Employment Type:** Full\-Time – Work from Office
• *Reporting To:** Sales Manager / Management

• *About the Role**

We are looking for a **Inside Sales Coordination Executive** to join our growing sales team and work closely with our existing Inside Sales team members.

The candidate will be responsible for handling the complete **order processing and sales transaction cycle**, from sending quotes to receiving customer orders through WhatsApp/Email, Sales Order entry, Proforma Invoice, Invoicing, dispatch coordination and payment entry.

The role requires a person who is **organized, detail\-oriented, computer\-savvy and comfortable working with ERP/CRM/Accounting Softwares**.

• *Key Responsibilities**

• *1\. Order Processing**

• Preparing Customer Quotations
• Receive and process customer Orders received through **WhatsApp, Email and other sales channels**.
• Verify customer requirements, product details, quantities, prices, GST and other commercial details.
• Coordinate with the Sales Team regarding order\-related queries or missing information.
• Enter and maintain accurate **Sales Orders in Zoho Books**.
• Ensure that order information is correctly recorded and updated.

• *2\. Proforma Invoice \& Invoicing**

• Prepare and send **Proforma Invoices** to customers as required.
• Prepare and issue **Sales Invoices** after confirmation/dispatch as per company procedures.
• Ensure accuracy of product descriptions, quantities, rates, GST and customer details.
• Maintain proper documentation for every transaction.
• Coordinate with the sales team for any corrections or amendments.

• *3\. Dispatch Coordination**

• Coordinate with the dispatch/logistics team for order dispatches.
• Prepare and send **dispatch details to customers**.
• Share relevant courier/transport details, tracking information and dispatch documents.
• Follow up on pending dispatches and ensure customers receive timely updates.

• *4\. Payment \& Transaction Entries**

• Enter customer payment/receipt details against the respective transactions.
• Maintain accurate payment records in **Zoho Books as well as Tally ERP**.
• Match payments with the appropriate customer invoices/orders.
• Coordinate with the accounts team regarding outstanding payments, payment mismatches or unidentified receipts.
• Assist in maintaining up\-to\-date customer transaction records.

• *5\. Zoho Books \& Tally ERP**

• Regularly work on **Zoho Books and Tally ERP** for sales and transaction\-related activities.
• Maintain accurate and timely entries in both systems.
• Ensure that information entered in Zoho Books and Tally is consistent.
• Learn and follow the company's established ERP processes and workflows.

• *6\. Customer \& Sales Coordination**

• Coordinate with customers regarding order confirmation, PI, invoice, dispatch and payment\-related information.
• Respond to routine customer queries through **WhatsApp and Email**.
• Coordinate internally with Sales, Accounts, Purchase, Stores and Dispatch teams wherever required.
• Maintain professional and timely communication with customers.

• *Candidate Profile**

We are looking for someone who is

• **Organized and detail\-oriented**
• Comfortable handling multiple orders and transactions simultaneously
• Good with numbers and documentation
• Comfortable using computers and ERP/accounting software
• Good at **Email and WhatsApp communication**
• Able to follow processes accurately
• Responsible for maintaining confidential customer and commercial information
• Good at coordination and follow\-ups
• Willing to learn and take ownership of assigned responsibilities

• *Required Skills**

• *Essential:**

• Basic knowledge of sales order processing
• Good working knowledge of **MS Excel**
• Good Email and WhatsApp communication skills
• Basic understanding of **GST, invoicing and sales transactions**
• Good typing and computer skills
• Strong attention to detail

• *Preferred:**

• Experience with **Zoho Books**
• Experience with **Tally ERP / Tally Prime**
• Previous experience in Inside Sales, Sales Coordination, Order Processing or Commercial Operations
• Experience in industrial/electrical/automation products will be an advantage

• *Education**

• *Graduate preferred**, preferably in Commerce, Business Administration or a related field.

Candidates with relevant experience in sales coordination, order processing or commercial operations may also be considered.

• *What the Role Involves**

The selected candidate will work **alongside the existing Inside Sales team** and will be trained on the company's processes and ERP systems.

The role will involve handling the complete transaction flow

• *Customer Order → Sales Order → Proforma Invoice → Invoice → Dispatch Details → Payment Entry → Transaction Completion**

Accuracy at every stage is extremely important.

• *Key Performance Expectations**

• Accurate and timely Sales Order entries
• Accurate PI and Invoice preparation
• Timely dispatch communication
• Correct payment entries
• Proper documentation and record keeping
• Timely response to customers
• Minimal errors in ERP/Tally entries
• Effective coordination with Sales, Accounts and Dispatch teams

• *Experience**

• *1–3 years of relevant experience preferred.**

Freshers with excellent computer skills, good communication and a strong willingness to learn may also be considered.

• *Salary**

• *20,000 to 25,000 per month**, depending on experience and suitability.

• *How to Apply**

Interested candidates can send their **CV/Resume** along with their current salary, expected salary and notice period.

• *Contact:**

Shah Enterprise

\+91\-8369270945

sales@electrowebstore.com

Pay: ₹240,000\.00 \- ₹300,000\.00 per year

Work Location: In person