Inside Sales Executive

• *Key Responsibilities**

• **Inbound Support**: Answer customer queries via phone calls, emails, live chat, or ticketing systems.
• **Issue Resolution**: Diagnose problems, provide accurate product or service information, and de\-escalate customer complaints.
• **Ticket Management**: Log, track, and update customer interaction records in CRM or support software (such as Salesforce, Zendesk, or Freshdesk).
• **Follow\-Ups**: Contact customers to verify that their issues are resolved to their satisfaction.
• **Cross\-Functional Collaboration**: Escalate complex technical or billing problems to specialized internal teams

Pay: ₹300,000\.00 \- ₹400,000\.00 per year

Benefits

• Provident Fund

Work Location: In person