Inside Sales Representative

Job Description: Membership Renewal Executive – Telesales

• *Industry:** Travel, Tourism \& Hospitality
• *Job Role:** Membership Renewal Executive / Telesales Executive
• *Employment Type:** Full\-Time
• *Experience:** Minimum 1 year in Sales, Customer Service, or Contact Centre Operations
• *Qualification:** Diploma or Graduate
• *Languages Required:** English and Hindi
• *Working Days:** Monday to Saturday
• *Working Hours:**

• Monday to Friday: 10:00 AM – 7:00 PM
• Saturday: 10:00 AM – 2:00 PM

About the Company

We make dream holidays a reality by offering flexible holiday solutions that help families and travelers explore top destinations worldwide. Backed by decades of expertise and a commitment to excellence, we provide trusted, seamless, and memorable holiday experiences for our members.

Job Summary

We are looking for enthusiastic and target\-oriented Membership Renewal Executives to connect with existing members, promote membership benefits, and drive membership renewals. The ideal candidate will have excellent communication and telesales skills, a customer\-focused approach, and the ability to build lasting relationships while achieving renewal targets.

Key Responsibilities

• Make outbound calls to existing members to encourage membership renewals.
• Explain membership benefits, holiday packages, and value propositions clearly and effectively.
• Understand members' travel preferences, requirements, and concerns to recommend suitable membership options.
• Build and maintain strong relationships with existing members.
• Manage the complete renewal process, including sales pitches, follow\-ups, objection handling, and closure.
• Address member queries professionally and provide a positive customer experience.
• Maintain accurate call records, member information, and renewal updates in the CRM system.
• Achieve individual renewal targets and contribute to overall team revenue goals.
• Follow company policies, quality standards, and customer service guidelines.

Skills and Requirements

• Strong verbal communication and telesales skills.
• Fluency in English and Hindi.
• Ability to build rapport, handle objections, and persuade customers effectively.
• Comfortable making high\-volume outbound calls.
• Customer\-focused mindset with strong interpersonal skills.
• Self\-motivated, disciplined, and committed to achieving targets.
• Positive attitude, resilience, and the ability to work in a target\-driven environment.

Educational Qualification and Experience

• Diploma or Bachelor's degree preferred.
• Minimum 1 year of experience in sales, customer service, telesales, or contact centre operations.
• Experience in the travel, tourism, hospitality, or holiday membership industry will be an added advantage.
• Freshers with excellent communication skills and strong sales potential may be considered, depending on company requirements.

What We Offer

• Comprehensive 5\-week training program.
• Industry\-standard salary package.
• Attractive performance\-based incentives.
• Additional employee benefits as per company policy.
• Opportunity to develop sales, communication, and customer relationship management skills.
• Career growth opportunities in the travel and hospitality industry.

Who Should Apply?

Candidates who enjoy speaking with customers, building relationships, and achieving sales targets are encouraged to apply.

• *Kickstart your career with us and help our members continue creating unforgettable holiday memories!**

Pay: ₹23,000\.00 \- ₹25,000\.00 per month

Work Location: In person