Inside Sales Specialist

Job Summary

We are looking for a proactive and result\-oriented Inside Sales Specialist to manage company\-provided leads, engage with prospective clients, understand their requirements, and convert qualified leads into business opportunities. The candidate will be responsible for maintaining consistent client communication, coordinating quotations and proposals, and supporting the sales team in achieving business targets.

Key Responsibilities

• Contact and follow up with leads provided by the company through calls, WhatsApp, and email.
• Understand customer requirements and identify suitable LED display and digital signage solutions.
• Qualify leads based on customer needs, budget, purchase intent, and project timelines.
• Explain product features, specifications, applications, and benefits to prospective clients.
• Coordinate with the technical and sales teams to prepare and share quotations and proposals.
• Follow up on quotations, negotiate commercially within approved limits, and drive sales closures.
• Maintain accurate lead details, follow\-up schedules, customer interactions, and sales pipeline updates in the CRM or designated reporting system.
• Ensure timely follow\-ups with hot, warm, and cold leads to maximise conversion opportunities.
• Coordinate with the concerned teams for order processing and customer requirements after closure.
• Build and maintain strong relationships with prospective and existing customers.
• Achieve assigned monthly sales targets and lead conversion goals.
• Submit daily activity reports and periodic sales pipeline updates to the reporting manager.

Required Skills and Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 3\-5 Years experience in inside sales, tele\-sales, B2B sales, BDE or lead conversion is preferred.
• Strong communication, negotiation, and convincing skills.
• Ability to understand customer requirements and present suitable solutions.
• Good follow\-up discipline and time management.
• Basic proficiency in MS Excel, email, WhatsApp, and CRM tools.
• Target\-oriented approach with a strong focus on sales closures.
• Willingness to learn about LED displays, digital signage, and related products.

Performance Evaluation Metrics (KPIs)

• Monthly sales revenue and target achievement.
• Number of leads contacted and effectively followed up.
• Lead\-to\-opportunity and opportunity\-to\-order conversion rates.
• Number of quotations followed up and converted.
• Follow\-up consistency and response time.
• Accuracy of CRM updates and sales reports.
• Quality of customer communication and coordination.

Pay: ₹18,000\.00 \- ₹46,000\.00 per month

Work Location: In person